With the holidays fast approaching, many property managers are looking for that perfect gift for their team. The decision is tricky, and the current economy may make the Jelly of […]
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Every year, integration partner Buildium surveys property management professionals to identify trends in the property management industry with their annual Property Management Industry Report. In 2023, nearly 2,000 participants were […]
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In this month’s Beyond Maintenance webinar, Property Meld discussed the importance of setting expectations in your maintenance process. Building and setting expectations with your residents, vendors, maintenance technicians, and property […]
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A property management budget is an analysis of the income and expenses used to track a property’s financial situation and anticipate future expenses. Typically, property managers begin the process of […]
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Step by Step Guide to Property Management Budgeting Effective budgeting is a crucial aspect of successful property management. It allows property managers to allocate resources efficiently, plan for future expenses, […]
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When creating a property management budget,it is advisable to concentrate on your existing operating expenses. It is the most effective way to identify areas where you may be overspending or […]
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What are Property Management expenses? Property management expenses are the costs associated with the operation and maintenance of a real estate property. These expenses are incurred by property owners, landlords, […]
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It’s crucial for property owners and managers to calculate a maintenance budget to ensure that they allocate sufficient funds for the upkeep of their properties. A strong property maintenance process […]
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The end of the fiscal year is approaching, which means most property management companies are starting to plan the budget for the coming year. As a property manager it can […]
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Whether you are a property manager overseeing a portfolio of residential properties or a homeowner, budgeting for property maintenance can be daunting. Houses have a finite lifespan, and regardless of […]
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What is property maintenance? Property maintenance in rental properties refers to the ongoing tasks and responsibilities associated with keeping a rental property in pristine condition. This is crucial for both […]
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At Property Meld, we speak to hundreds of property managers each day. Through learning about many different maintenance processes, we’ve noticed that many maintenance departments don’t have the ability […]
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At Property Meld, we engage in daily conversations with hundreds of property management companies, allowing us to identify prevalent industry trends. Foremost among these trends is the recognition that […]
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Monitoring your maintenance performance is crucial for enhancing your maintenance process. Without oversight and performance standards, it is difficult to pinpoint problem areas, causing property management companies to allocate resources […]
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What are Key Performance Indicators? According to Forbes, A KPI ,or a key performance indicator, is a measurable and quantifiable metric to track progress towards a specific goal. KPIs help […]
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What Are Property Maintenance Benchmarks? Property maintenance benchmarks measure the efficiency of property maintenance processes. These benchmarks serve as vital reference points, aiding property managers, owners, or maintenance coordinators in […]
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Property management companies find maintenance to be the budget item with the lowest level of optimization but the highest degree of controllability. This means if done right, maintenance can substantially […]
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Property maintenance benchmarks refer to the standards or criteria used to assess and measure the performance and efficiency of property maintenance operations. These benchmarks serve as reference points […]
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Anyone with a home knows they are a lot of work, but they also bring a lot of pleasure. A well-maintained home is a happy home. If you look after […]
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To leverage the immense amount of data our software collects to provide our customers unparalleled oversight and visibility into their maintenance process, Property Meld created Insights. Making decisions driven by […]
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After speaking with countless property managers we heard the same things over and over. Most property management companies are looking for improved oversight and visibility within their maintenance process and […]
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Ensuring you have the right amount of maintenance team members to accomplish your business goals is crucial to success. As we move up The Ladder of Maintenance Excellence, you’ll find […]
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Property Meld CEO and Co-Founder Ray Hespen joined Rent Manager for this month’s Tech Tuesday, a valuable webinar for property management leaders to solve business challenges with technology, to discuss […]
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After you have solved effective communication, you can move on to the next step on the Ladder of Maintenance Excellence, scheduling efficiency. You will know if you’ve achieved scheduling […]
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In property management, having access to maintenance metrics is necessary for maintenance teams to understand the health of their processes. Ultimately, without visibility, it’s hard to know something is wrong […]
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Maintenance metrics are essential to the success of your property management company. Tracking key metrics lets you identify any problem areas in your maintenance process. It also allows you […]
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Property maintenance plays a vital role in ensuring rental properties’ long-term value, functionality, and curb appeal. Property managers must utilize maintenance metrics or KPIs to manage property maintenance activities effectively. […]
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Maintenance metrics or KPIs are measurements that can help you determine the success or shortcomings of your process. A significant number of property managers presently do not monitor maintenance metrics. […]
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What is Preventative Maintenance? In property maintenance, preventative maintenance refers to the proactive and scheduled maintenance activities carried out to prevent property-related issues and ensure the proper functioning and longevity […]
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One of the main reasons to track maintenance metrics is to measure the performance of your maintenance team. To achieve maintenance excellence, you must have an efficient staff that completes […]
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Table of Contents: What are maintenance metrics? Why are tracking metrics important? Why should you track maintenance metrics? What metrics should you focus on? How to track maintenance metrics? How […]
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Property Meld is happy to announce that HomeRiver Group (HRG) has renewed their contract with Property Meld for 2023. With nearly 40,000 units across 30+ markets in the United States, […]
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About Us Since its establishment, Property Meld has focused on not only providing residents with a better property maintenance experience, but a positive experience for all parties. In fact, the […]
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Maintenance troubleshooting is the process of identifying and resolving maintenance issues. It involves diagnosing the problem, determining the cause, and properly repairing it. Maintenance troubleshooting is essential to the success […]
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As a property manager, you are wearing many hats. From finding the most suitable residents to acquiring new properties, working with property owners, and handling maintenance issues can make it […]
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When we speak to property managers, we often hear they want to wait until the summer to implement a process change. But why would you wait until you’re in the […]
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The first step of the Ladder of Maintenance Excellence is effective communication. Just like food and water is necessary for survival, effective communication is essential for a property maintenance process. […]
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One of the biggest reasons property maintenance is such a pain for property management companies is its unpredictability. But it may be more predictable than you think. Most property […]
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Rental turnover is a normal part of property management. But, unusually high rates of turnover can wreak havoc on your bottom line and cause negative relationships with property owners. The […]
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When it comes to rental turnovers, one of the most time-consuming aspects is coordinating all the services that need to happen before a unit is ready for a new resident. […]
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In August of 2022, the national rental retention rate was 54.8%. Before the COVID-19 pandemic, retention rates over 50% were nearly unheard of. Residents were less likely to move throughout […]
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According to Dictionary.com, a “make-ready” is the act or process of making something ready for use. When it comes to property management, it’s just that. The make-ready, or “rental turnover,” […]
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There are two main ways to lower turnover costs: 1. The first is lowering your turnover rate and decreasing the number of turns you must complete. The fewer turnovers you […]
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There are many ways to run a property maintenance program, but not all are successful. The strategy you choose to conduct your property maintenance will directly impact resident satisfaction, owner […]
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The rain showers are slowing down, and the sun is in the sky longer each night. While for some summer is a season of fun and relaxation, but for property […]
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Preventative maintenance is a maintenance process that intends to detect any failures, defects, and equipment breakdowns before they quit working, leading to a potential maintenance emergency. This type of maintenance […]
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Maintenance troubleshooting is a vital part of any successful property maintenance process. Troubleshooting saves time and money, as it reduces the amount of downtime caused by the issue and prevents […]
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Property maintenance can be a daunting task, primarily due to its unpredictability. But after years in the maintenance game, our team has discovered trends in the property maintenance sphere. You […]
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How does property maintenance impact resident satisfaction? When a property is well maintained, it provides a sense of security for a property management company’s residents. This includes regular maintenance of the […]
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What is Routine Maintenance Routine maintenance refers to regularly completed work by a maintenance team. These are typically daily or weekly tasks to keep up a property’s overall appearance and […]
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A property maintenance checklist can be a list of responsibilities an internal maintenance team must complete on a regular basis to keep a facility, machine, or system in good working […]
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Property managers juggle many moving parts when running a successful company. From screening potential tenants and ensuring they are the right fit to collecting rent payments, there is always something […]
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With 2023 just days away, we like to look at the past year and evaluate the success and growth of our company in 2022. More importantly, we want to celebrate […]
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When it comes to maintenance, the more information you have, the better. You can resolve maintenance issues much quicker if you have a clear idea of what is wrong […]
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Table of Contents: What is Business Productivity The Importance of Productivity in Property Management Productivity Issues you Might be Dealing With How to Identify Areas of Improvement What is the […]
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See how Property Meld customers leverage our maintenance software to improve their maintenance process and create a better experience. As 2022 ends, we celebrate customers who have improved their […]
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We’ve said it before, and it’s worth repeating. With the proper maintenance process, you can make money while saving money. Property management companies all over the country are leveraging maintenance […]
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Nothing is better than taking time off to relax with family and friends during the holidays. However, it is hard to enjoy your vacation when all you can think about […]
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In August of 2021, Pete Neubig found himself in a difficult position. After selling his business, Empire Industries, two years prior, he received a $1,000,000 lawsuit from a resident claiming […]
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We live in a time where information moves fast, and we are used to getting the details and data we want in seconds. Technology allows us to retrieve information conveniently […]
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One of the main reasons property maintenance can get costly is its unpredictability, but it doesn’t have to be! With preventative maintenance, you can schedule regular upkeep to prevent unexpected […]
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Maintenance can be one of the most difficult to control and costly parts of property management. But it’s also directly correlated to resident satisfaction and retention. Residents have high expectations […]
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Imagine your residents and owners see your company logo and brand throughout every step of their maintenance experience. Your residents and owners have no doubt they are doing maintenance […]
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The integration will allow shared customers to automatically sync data between solutions. RAPID CITY, SD – JUNE 22, 2022 – Property Meld, the number one property maintenance solution in North […]
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RAPID CITY, SD June 1, 2022 – Property Meld, the leading residential property maintenance software company in North America, announced today that it is partnering with PURE Property Management, one […]
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About the Excellence in Maintenance Award At Property Meld, our mission is to deliver a positive maintenance experience while intelligently improving efficiency and oversight. So it’s fitting that we want […]
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In Part #1 of Actionable Steps to Retain your Owners, we covered tips to improve your communication process with owners. Now, let’s take it a step further by exploring how […]
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Now that you know the importance of maintenance on owner retention, we are going to provide you with some insightful tips to retain your owners. The key is to be […]
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We get it. You are busy. Every day you come into work, it feels like you are trying to put out a dumpster fire. Your inbox is filled with […]
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Property maintenance is an incredibly complex process where repairs and follow-up can easily fall through the cracks. You can’t afford to fall behind on maintenance tasks. Why? Fast and quality […]
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We all know it’s coming. CNBC CFO experts say there is a 68% chance of a recession by 2023. Economic downturns create uncertainty with cash flow. Owners and investors grow […]
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Your phone rings, and it’s one of your property owners. You are expecting a pleasant call, but it goes south real quick. Your owner is breaking up with you. Their […]
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The Great Resignation has made today’s job market extraordinarily volatile. Talking about the fear of employee burnout is critical in looking at the future of our workforce. In part 7 […]
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Beyond Maintenance Series: Part 6 In part 6 of our Beyond Maintenance Webinar Series, we focused on maximizing vendor relationships during the labor shortage. Experts on our panel included maintenance […]
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Table of Contents: What is Rental Turnover? What is an Average Rental Turnover Rate? Common Reasons Residents Turn What Tasks Are Associated with Turns? What Are Rental Turnover Services? What […]
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The extreme swings of cold, heat, and humidity can cause stress to heat and cooling equipment. Preventative maintenance on your HVAC systems is often held off for the summer months […]
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Workflow automation is the future in the world of business, and property maintenance is no exception. Manually managing repetitive tasks is a thing of the past. Your staff, vendors, owners, […]
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The fear of the unknown is always scary, and property maintenance is no exception. In property management, it’s imperative to thrive in property maintenance to succeed in the industry. The […]
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Repair requests before maintenance estimates: You receive a maintenance request from an irate resident that they’ve lost hot water and it’s leaking beyond repair. The pressure is on to repair […]
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According to industry data, maintenance is the most significant source of stress for property owners, with 61% reporting it as a pain point. In fact, 60% of property owners say […]
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Prepare for the new year with our solutions to property maintenance challenges. Every year comes with new challenges, and property management is no exception. National trends evolve, economic trends change, […]
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Is owner retention important to you? We hope you’re saying yes! Let’s look at why it’s essential to retain your customers and how you can make sure they stick around […]
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Improve your property maintenance process with these two major takeaways from our customer success stories. At the end of the year, we celebrate our customers that improved their property maintenance […]
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We’re breaking out in celebration as we look at the past year in review and evaluate the success, growth, and learning opportunities of 2021. At Property Meld, we take […]
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We’re hearing the chatter around smart maintenance and the importance of implementing the strategy into your daily operations to save time and money. We’re flattered our solution has been a […]
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At Property Meld, we like to work hard and play harder. We’re serious about what we do, but we don’t take ourselves too seriously. That didn’t change as attendees flooded […]
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If you’re like most property managers we speak to, property maintenance is the life-sucking part of your daily responsibilities. Your manual efforts aren’t exactly creating a positive experience, but that’s […]
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October 12, 2021 — Property Meld announced today that it has expanded its relationship with HomeRiver Group, the nation’s largest provider of third-party property management services for single-family and small […]
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Beyond Maintenance Series: Part 2 We hope you were able to attend part 2 of our Beyond Maintenance webinar and knowledge series on August 23, 2021, about internal maintenance. Unfortunately, […]
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Summer is speeding by. The cool air is coming. It’s time to break out your fall maintenance checklist to prepare your units for fall… and (dare we say?) winter months. […]
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Why should a resident or property owner choose you as the best property management company to work with? For your business to be successful, you need to work on implementing […]
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In the era of technology, software use and digital communication is growing rapidly and becoming the norm in today’s society. The property management industry is no exception. As a property […]
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Things are heating up in the housing market. People are talking about it, and it’s not a secret. According to Realtor.com, home sales are going up and mortgage rates are […]
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Make your make ready process less complicated with our tips and bonus turnover checklist! As a property manager, rental turnover is inevitable. There will always be reasons why your […]
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What does your traditional maintenance process look like this time of year? Are you manually scheduling maintenance requests and assuming your residents and vendors communicate efficiently? Is this how you’ve […]
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Running a profitable, successful property management business isn’t an easy task. When you analyze your bottom line, is maintenance the most significant challenge? Your traditional maintenance process is “mild” compared […]
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The ultimate guide to the 3 types of maintenance: reactive, preventative, and predictive What is the best property maintenance strategy? An efficient maintenance process is critical to maintaining and scaling […]
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South Dakota property maintenance software company awards property manager customer Excellence in Maintenance Award at PMMCON, an annual national property management conference, on Friday, May 21 at The Gaylord Texan […]
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The clock is ticking, turnover season is about to commence. You know the drill. 80% of residents move in and out over the summer months. Are you ready for this […]
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We’ve said it before, but it’s worth repeating that online reviews are currency in today’s digital world. In one study, 78% of prospective residents said a property management company’s online […]
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One of the best ways to create happy residents is to fix maintenance issues quickly and effectively. In the property management industry, the primary reason for negative reviews is maintenance […]
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You may have heard us touting the importance of the correlation between the speed of completion and resident satisfaction. We’ve also preached about how resident satisfaction is essential to growth […]
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If you are a property manager or own a home that is used as a rental, you probably have experienced a few nightmares of your own. We scoured the internet […]
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Ray Hespen, Co-founder and Chief Executive Officer of Property Meld, joined 27 United States Senators and three other witnesses from across the country in Washington D.C. in the Subcommittee on Communications, Technology, Innovation, and the Internet’s […]
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Wouldn’t it be wonderful if your maintenance process moved as smoothly as a conveyor belt? A work-order request enters on one end and a happy resident exits on the opposite side. Well, we are here to tell you it can.
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What’s going on in property management in uncertain times, and what you can do to help stop the bleeding.
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Is HVAC seasonal? Well, if You Think HVAC Invoices Only Bite In the Summer, You’re Wrong. Here’s How to Protect Yourself from Sticker Shock At Property Meld, we constantly analyze […]
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Some businesses define success as ever-increasing revenues and profits. Yet this simple definition comes with a catch: revenue and profits are lagging indicators, meaning that you’re already feeling the heat by […]
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At Property Meld, we believe that if you want your property management business to be successful, there’s perhaps nothing more vital than ensuring maintenance satisfaction is high with your tenants […]
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The maintenance process from the resident perspective can affect your bottom line.
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In evaluating the time it takes to turn a property, there is a wide range of variables that all property management companies juggle. There are some commonalities that come into play when determining the average time for a turn.
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