How to Set Up a Successful Remote Maintenance Division

Talk to any property manager and the conversation will eventually shift towards maintenance and all of the challenges that come with it.  Our property managers would report that over 50% of their time was dealing with maintenance and the time studies we had them do prove it.   Our managers were not able to manage additional […]

Read More »

How to Ensure Maintenance Issues Don’t Stunt Your Company’s Growth

When growth is the ultimate goal, it’s easy to just focus your attention on sales, revenue, and profit. But stable and sustainable growth isn’t only about the bottom line. It’s about growing each facet of your operation methodically so the entire business moves in rhythm with its constituent parts. In the property management business, it’s […]

Read More »

How Maintenance Affects Your Business’s Bottom Line, Part 2

In our previous post, we stressed the importance of understanding the basic mathematics of your company’s maintenance operation. In other words, you must know how much money your maintenance program is costing your business, and how much money it is bringing in, to begin understanding how it affects your business’s bottom line. But the dollars […]

Read More »

How Maintenance Affects Your Business’s Bottom Line, Part 1

Running a profitable, successful property management business is no small feat. There are housing units to be cleaned, shown, filled with new tenants and turned over at the end of leases. There are lease agreements to craft, rent payments to collect, and utility and property tax bills to pay. And that’s just when business is […]

Read More »

What KPI’s Matter in Property Maintenance?

For many, success in business can be defined as ever-increasing revenues and profits. Yet such a rudimentary definition comes with a catch: revenue and profits are lagging indicators, meaning that by the time you notice something is awry, you’re already feeling the heat.  Measure your current performance here. Enter the concept of key performance indicators. […]

Read More »

What Maintenance Satisfaction Says About Your Operation

At Property Meld, we believe that if you want your property management business to be successful, there’s perhaps nothing more vital than ensuring your tenants are satisfied with the condition and upkeep of the space they ultimately call home.  Find your score. What has us so convinced? We have the numbers to back it up. […]

Read More »

Tech Industry Impacts in Property Management

The intensity and rate at which technology disrupts the world and its systems is exponential. In other words, we’ve only touched the surface of its effects and they’ll likely arrive much quicker than any of us anticipate. In the property management industry, technology is only just beginning to extend its tentacles. Yet there is a […]

Read More »

Maintenance Satisfaction Program 

A quality maintenance process means happier residents. Happier residents translate to better reviews and higher resident retention. Positive reviews and resident retention lead to increased revenue and fewer resident turnover responsibilities. It’s rather simple mathematics. The challenge Confidently knowing your process is up to snuff. To that end, we took a look at how maintenance […]

Read More »

Turnover Time: What’s Average?

In evaluating the time it takes to turn a property, there is a wide range of variables that all property management companies juggle. There are some commonalities that come into play when determining the average time for a turn.

Read More »

The Reality of HVAC Seasons in Your Region

HVAC issues have two target seasons for residents needing maintenance. Residents needing air conditioning repair in the hot summer months of June through August, and residents needing heating repairs in winter, primarily November and December.

Read More »