Property Meld Blog

The True Cost of Inefficient Maintenance Coordination

  We get it. You are busy. Every day you come into work, it feels like you are trying to put out a dumpster fire. Your inbox is filled with unopened maintenance request emails. Your residents are upset because you aren’t following up on their requests, and you are trying to keep all the pieces […]

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Best Practices in Maintenance Follow-Up

Property maintenance is an incredibly complex process where repairs and follow-up can easily fall through the cracks. You can’t afford to fall behind on maintenance tasks. Why? Fast and quality repairs result in happy residents, renewing leases, and leaving great reviews. We will cover the fundamentals of a quality follow-up process to ensure you see […]

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How to Make Systematic Changes to Prevent Burnout

The Great Resignation has made today’s job market extraordinarily volatile. Talking about the fear of staff burnout is critical in looking at the future of our workforce. In part 7 of our Beyond Maintenance Series, our panel of experts discussed the impact of employee burnout in the property management industry and helpful insights on how […]

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Maximizing Vendor Relationships During a Labor Shortage

Beyond Maintenance Series: Part 6 In part 6 of our Beyond Maintenance Webinar Series, we focused on maximizing vendor relationships during the labor shortage. Experts on our panel included maintenance managers and vendors that shared valuable insight.   What is your perspective on the vendor labor shortage? Vanessa Quevedo Rodriguez, Maintenance Manager at T-Square Properties, […]

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4 Benefits of Property Maintenance Automation

Workflow automation is the future in the world of business, and property maintenance is no exception. Manually managing repetitive tasks is a thing of the past. Your staff, vendors, owners, and residents deserve a more productive and profitable way to operate. So what’s preventing you from incorporating the most talked about technical tool? Reality check: […]

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7 Challenges Property Managers Will Face in 2022

Prepare for the new year with our solutions to property maintenance challenges. Every year comes with new challenges, and property management is no exception. National trends evolve, economic trends change, and property managers must adapt. At Property Meld, we understand that keeping the pace of external factors is important as a property manager. This is […]

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Improving the Property Maintenance Process in One Year

Improve your property maintenance process with these two major takeaways from our customer success stories. At the end of the year, we celebrate our customers that improved their property maintenance process. We strive to help property management companies succeed in maintenance and ultimately succeed in business. We’re proud to celebrate their growth and dedication in […]

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Why Maintenance Matters with Deb Newell

The fear of the unknown is always scary, and maintenance is no exception. In property management, it’s necessary to succeed in maintenance to have a successful business—property maintenance matters. It’s one of the most critical elements in your daily operations. A firm believer in focusing on maintenance solutions is Deb Newell, owner of Real-Time Consulting […]

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Managing Maintenance with Remote Employees

In this month’s Beyond Maintenance webinar and knowledge series on September 23, we focused on remote employees and the effects they can have on your business — for the better. Managing a Team in the Virtual World Todd Ortscheid and Joni Wolfswinkel explored the significant challenges around business expansion and workforce needs. They shared their […]

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Is Internal Maintenance the Answer to Maximizing NOI?

Beyond Maintenance Series: Part 2 We hope you were able to attend part 2 of our Beyond Maintenance webinar and knowledge series on August 23, 2021, about internal maintenance. Unfortunately, we had a video malfunction in the recording of the webinar. It was full of valuable information and insights from industry leaders, which we will […]

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4 Tips to Become the Best Property Management Company in the Industry

Why should a resident or property owner choose you as the best property management company to work with? For your business to be successful, you need to work on implementing these critical tips. Tip #1: Communication is Key As a property manager, having positive and consistent contact with your residents, internal techs, vendors, and property […]

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3 Types of Maintenance Strategies: What Type is Yours?

The ultimate guide to reactive, preventative, and predictive maintenance strategies. What is a property maintenance strategy?  A maintenance strategy is the preservation of work involving the identity, resource, and execution of repairing, replacing, and inspecting. Efficient maintenance is critical as you scale your property management company or simply maintain it. In an effort to expand […]

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Why Leading and Lagging Indicators Matter to Your Maintenance Business

There’s never been a more important time to understand the difference between leading and lagging indicators. Leading indicators tell you what’s going to happen, whereas lagging indicators tell you what has already happened. Both are important, but most of us tend to focus only on lagging indicators. This is probably because they’re the most readily […]

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How to Set Up a Successful Remote Maintenance Division

Talk to any property manager and the conversation will eventually shift towards maintenance and all of the challenges that come with it.  Our property managers would report that over 50% of their time was dealing with maintenance and the time studies we had them do prove it.   Our managers were not able to manage additional […]

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How to Ensure Maintenance Issues Don’t Stunt Your Company’s Growth

When growth is the ultimate goal, it’s easy to just focus your attention on sales, revenue, and profit. But stable and sustainable growth isn’t only about the bottom line. It’s about growing each facet of your operation methodically so the entire business moves in rhythm with its constituent parts. In the property management business, it’s […]

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How Maintenance Affects Your Business’s Bottom Line, Part 2

In our previous post, we stressed the importance of understanding the basic mathematics of your company’s maintenance operation. In other words, you must know how much money your maintenance program is costing your business, and how much money it is bringing in, to begin understanding how it affects your business’s bottom line. But the dollars […]

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How Maintenance Affects Your Business’s Bottom Line, Part 1

Running a profitable, successful property management business is no small feat. There are housing units to be cleaned, shown, filled with new residents and turned over at the end of leases. There are lease agreements to craft, rent payments to collect, and utility and property tax bills to pay. And that’s just when business is […]

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What KPIs Matter in Property Maintenance?

Some businesses define success as ever-increasing revenues and profits. Yet this simple definition comes with a catch: revenue and profits are lagging indicators, meaning that you’re already feeling the heat by the time you notice something is awry.  Rate Your Current Maintenance Process Here  Enter the concept of key performance indicators (KPIs). KPIs, help you measure how […]

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Tech Industry Impacts in Property Management

The intensity and rate at which technology disrupts the world and its systems is exponential. In other words, we’ve only touched the surface of its effects and they’ll likely arrive much quicker than any of us anticipate. In the property management industry, technology is only just beginning to extend its tentacles. Yet there is a […]

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Maintenance Satisfaction Program 

A quality maintenance process means happier residents. Happier residents translate to better reviews and higher resident retention. Positive reviews and resident retention lead to increased revenue and fewer resident turnover responsibilities. It’s rather simple mathematics. The Challenge Confidently knowing your process is up to snuff. To that end, we took a look at how maintenance […]

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Getting Vendors Onboard

Oftentimes, all it takes to convince a property manager of the many benefits of a smart maintenance solution is a walkthrough of the software. Once they find themselves onboard, however, their next concern usually shifts to how they’re going to convince their vendors to see the light, too. What’s In It For Me? The most […]

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Survival Mode in the Summer Months

Today’s data is showing that the summer months are when 80% of people are moving into new properties and when maintenance issues increase by 57%. Many property managers and owners tend to call this, stuck in “survival mode.”

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