The Connection Between Repair Speed and Reviews

One of the best ways to create happy residents is to fix maintenance issues quickly and effectively. According to our data, 46% of residents said that maintenance issues factored in their decision to resign a lease or move elsewhere. Even more striking, 31% of residents reported that maintenance issues were the primary reason they left […]

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Leverage Our Data and Kick Some Maintenance Ass This Year!

You may have heard us touting the importance of the correlation between the speed of completion and resident satisfaction. We’ve also preached about how resident satisfaction is essential to growth and how a healthy utilization rate is key to having a profitable property management business. But have you stopped and given much thought to what […]

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7 Nightmares of Property Managers and Home Owners

If you are a property manager or own a home that is used as a rental, you probably have experienced a few of your own. We scoured the internet to find a few stories to share from some people just like you (because everything on the internet is true, right?). Enjoy! 1. I started managing […]

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What KPI’s Matter in Property Maintenance?

For many, success in business can be defined as ever-increasing revenues and profits. Yet such a rudimentary definition comes with a catch: revenue and profits are lagging indicators, meaning that by the time you notice something is awry, you’re already feeling the heat.  Measure your current performance here. Enter the concept of key performance indicators. […]

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What Maintenance Satisfaction Says About Your Operation

At Property Meld, we believe that if you want your property management business to be successful, there’s perhaps nothing more vital than ensuring your tenants are satisfied with the condition and upkeep of the space they ultimately call home.  Find your score. What has us so convinced? We have the numbers to back it up. […]

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Turnover Time: What’s Average?

In evaluating the time it takes to turn a property, there is a wide range of variables that all property management companies juggle. There are some commonalities that come into play when determining the average time for a turn.

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Necessity is the Mother of Invention

There it is. It’s the worst, isn’t it? This is the exact email that began an entirely new era in property maintenance. Hey, Property Manager…this isn’t you, is it? If you would like to talk about how you are currently running your maintenance process, and how we may be able to help, let’s chat for […]

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Winter Maintenance Emergencies: Be Prepared

Winter is coming. With the winter months come extreme weather conditions, holiday travel, and additional hours of darkness. These conditions open the door to maintenance problems that affect many properties such as frozen or burst pipes, broken heaters and furnaces, and iced-over roadways and sidewalks. In addition, insulation, plumbing, roofing and HVAC/furnace units need to […]

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