The work order is a thing of the past.
Efficiently communicate to coordinate with all key players in the maintenance process in one, user friendly web-based platform.
Dive Into the Process
Step 1
Resident submits
a Meld.
Step 2
Assigning
tech / vendor.
Step 3
Tech / vendor
accepts Meld.
Step 4
Request
owner's approval.
Step 5
Owner
approves Meld.
Step 6
Job is
completed.
Step 7
Send satisfaction
request.
Who does this benefit?
Property Management
With automated satisfaction requests... Most of them are not doing any follow up so the negative reviews are left to chance and left on third party sites where they lose control over the situation.
Your Residents
Your residents should be confident your repair needs are heard. With Property Meld, residents will know when repairs are scheduled to take place and when they’re complete.
Your Internal Technicians
Is your internal maintenance process making you money or costing you? Our smart maintenance solution is proven to increase tech utilization by at least 38%.
Your Vendors
Time is money. With Property Meld, your vendors will be able to focus their time on the things that will make them more money. With simple communication and invoice submission with each job.
Your Property Owners
Share the key benefits of Property Meld with your owners. Our Owner Hub was designed to provide your owners with the best maintenance oversight in the industry.
It’s time for something better. It’s time to meld.
When you meld, you combine all key players (resident, vendor, technician, and property management) into a single effort, all joining on one platform. Streamline communication, simplify coordination, ensure the job is done right and all parties are happy.
"The new Owner Hub is a real upgrade for our team and our owners. The reduction of calls and emails between the maintenance department and our owners was almost immediate. The improvement in communication, the transparency of the status of both make-readies and individual work orders allow owners to track progress and status on any issue regarding the maintenance of their properties. "Greg Doering, GDAA Property Management
The new Owner Hub is amazing. As a property owner myself, I can also appreciate the ease in which I can see messages I forgot to respond to or Melds waiting for my approval. It also helps to be able to see the complete maintenance history – so if there is something that was repaired multiple times, it allows me to question the contractor for warranty issues. Thank you, Property Meld, for always listening to your clients!Garret Wong, President & Founder, Upper Edge Property Management
My staff is happier. The phone rings less. The vendors are more streamlined with communication. There is more transparency between the vendor, the tenant, and us — which has increased tenant satisfaction!Danielle Gallant, Guardian Realty
We no longer have customers complaining about missed appointments or incomplete work which were our biggest complaints prior to implementing Property Meld. Our retention rate increased by 4% in 2017 saving us work and our client's money.Tim Wehner, Dodson Property Management
Property Meld was the solution to all of our tenant requests, ticket times, vendor scheduling, job tracking, and much more. My team is providing a better maintenance experience for all our clients.Blais Case, Birdy Properties
We've just switched our entire maintenance department over to Property Meld. We are now able to talk to our vendors and residents in real-time. The live chats, instant push notifications, and accountability for all parties is priceless!Kassandra Rose, Founder & CEO, Rent My Way & RentLucky