Work orders meet the 21st century.
Efficiently communicate to coordinate with all key players in the maintenance process in one, easy-to-use, location.
Dive Into the Process
Step 1
Resident submits
a Meld.
Step 2
Assigning
tech / vendor.
Step 3
Tech / vendor
accepts Meld.
Step 4
Request
owner's approval.
Step 5
Owner
approves Meld.
Step 6
Job is
completed.
Step 7
Send satisfaction
request.
Who does this benefit?
Property Management
With automated satisfaction requests... Most of them are not doing any follow up so the negative reviews are left to chance and left on third party sites where they lose control over the situation.
Residents
Be confident your repair needs are heard and managed by your property manager. Know when your repairs are scheduled to take place and when they’re complete.
Technicians
Is your internal maintenance process making you money or costing you? Our smart maintenance solution is proven to increase tech utilization by at least 38%.
Vendors
Time is money. And with Property Meld you’ll be able to focus your time on the things that will make you more money. Simplify communication and invoice submission with each job.
Owners
Share the key benefits of Property Meld with your owners. Our Owner Hub was designed to provide your owners with the best maintenance oversight in the industry.
It’s time for something better. It’s time to meld.
When you meld, you combine all key players (resident, vendor, technician, and property management) into a single effort, a joining on one platform. Streamline communication, simplify coordination, ensure the job is done right and all parties are happy.
"We are long time users and advocates of Property Meld. The new Owner Hub is a real upgrade for GDAA Property Management and our owners. The reduction of calls and emails between the maintenance department and our owners was almost immediate. The improvement in communication, the transparency of the status of both make-readies and individual work orders allow owners to track progress and status on any issue regarding the maintenance of their properties. Owner approval or denial of estimates are as easy as a click of the mouse"Greg Doering, GDAA Property Management
“We have been a Property Meld client for several years and while we are in love with the product, one of the common requests from our owners was to have a single place where they could see all of their communication, approvals and history for all of their properties. We gave this feedback to Property Meld, and they answered – and then some! The new Owner Hub is amazing. As a property owner myself, I can also appreciate the ease in which I can see messages I forgot to respond to, or melds waiting for my approval. And it also helps to be able to see the complete maintenance history – so if there is something that was repaired multiple times, it allows me to question the contractor for warranty issues, etc. Thank you, Property Meld, for always listening to your clients!”Garret Wong, President Founder Upper Edge Property Management
My staff is happier. The phone rings less. The vendors are more streamlined in our communication process. There is more transparency between the vendor, the tenant and us which has increased tenant satisfaction.Danielle Gallant, Guardian Realty
We no longer have customers complaining about missed appointments or incomplete work which were our biggest complaints prior to implementing Property Meld. Our retention rate increased by 4% in 2017 saving us work and our client's money.Tim Wehner, Dodson Property Management
Property Meld was the solution to all of our tenant requests, ticket times, vendor scheduling, job tracking, and much more. My team is providing a better maintenance experience for all our clients. Property Meld was the best service I added to my business in 2017.Blais Case, Birdy Properties
With nearly a decade in the real estate industry and after handling thousands upon thousands of transactions, we've just switched our entire maintenance department over to Property Meld. We are now able to talk to our vendors and residents in real time. The live chats, instant push notifications, and accountability for all parties in priceless!Kassandra Rose, Founder & CEO, Rent My Way & RentLucky
Don’t leave resident retention to chance. Save time. Save money. Scale with Property Meld.