Give your residents peace of mind at point of submission.
Provide residents fast, stress-free repairs.
Learn how we can help
How we make the
resident's life easier.
-
Better Scheduling
Stop playing phone tag and waiting for a response. Get on the calendar with your repair vendor without having to touch your phone.
-
Stay in the Loop
When the repair team is on the way, Property Meld will text you. Increased transparency and accountability creates better results.
-
Satisfaction Survey
Once the job is done, we’ll make sure it was done right. After each visit we’ll send a satisfaction survey because you deserve to be heard. Your opinion matters.
Maintenance requests should take days not weeks.
Your residents deserve to know that you understand what it’s like to live without air conditioning in the middle of July. But chances are your process can’t handle their request fast enough. Provide them with a solution where they can confidently submit their maintenance requests with Property Meld. They deserve to have their requests delivered to you within minutes. Check out our resident case study to see why Property Meld is the #1 property maintenance software for residents.
My staff is happier. The phone rings less. The vendors are more streamlined with communication. There is more transparency between the vendor, the tenant, and us — which has increased tenant satisfaction!Danielle Gallant, Guardian Realty
“It is great to communicate with everyone in just one platform, and not have to be jumping around in other systems, which before was very frustrating.”Vanessa Rodriguez, Maintenance Manager / T-Square Properties
“Owners now have the opportunity to raise their hand and say they want an estimate, or if they want more information about the repair. This cuts down on uncomfortable conversations after the fact when the owner receives the invoice." Andrew Coburn, Robert C. White and Company
"The new Owner Hub is a real upgrade for our team and our owners. The reduction of calls and emails between the maintenance department and our owners was almost immediate. The improvement in communication, the transparency of the status of both make-readies and individual work orders allow owners to track progress and status on any issue regarding the maintenance of their properties. "Greg Doering, GDAA Property Management
We no longer have customers complaining about missed appointments or incomplete work which were our biggest complaints prior to implementing Property Meld. Our retention rate increased by 4% in 2017 saving us work and our client's money.Tim Wehner, Dodson Property Management
The new Owner Hub is amazing. As a property owner myself, I can also appreciate the ease in which I can see messages I forgot to respond to or Melds waiting for my approval. It also helps to be able to see the complete maintenance history – so if there is something that was repaired multiple times, it allows me to question the contractor for warranty issues. Thank you, Property Meld, for always listening to your clients!Garret Wong, President & Founder, Upper Edge Property Management
Property Meld was the solution to all of our tenant requests, ticket times, vendor scheduling, job tracking, and much more. My team is providing a better maintenance experience for all our clients.Blais Case, Birdy Properties
We've just switched our entire maintenance department over to Property Meld. We are now able to talk to our vendors and residents in real-time. The live chats, instant push notifications, and accountability for all parties is priceless!Kassandra Rose, Founder & CEO, Rent My Way & RentLucky
Let your residents confidently submit maintenance requests.