Who We Are
Property Meld’s mission is to radically improve how the property management industry handles property maintenance by offering intelligent maintenance. If you’ve ever had a maintenance issue at your housing rental, you know how much of a pain it can be to get it fixed quickly and reliably. It doesn’t have to be this way. Join Property Meld and help solve the headache that is rental maintenance for millions of people every single day. We are a dedicated team built of sales savants, solution experts, customer specialists, and technology-obsessed creators looking to expand and grow our wildly talented teams.
How it all began
In 2014, David Kingman, Co-Founder/CTO was home renting and like many other renters, experienced the headache that maintenance can be. When maintenance issues surfaced, David received a disconnected, disengaged, templated email directing him on how his maintenance could be solved. In frustration, he forwarded this email to his friend Ray Hespen, Co-Founder/CEO, asking the simple question, “Is having repairs done on your rental always this terrible?” Ray’s experience with maintenance had very much been the same so he responded with, “It sure seems like it.” A disastrous maintenance process that played out multiple times became the catalyst, creating the mindset that there has to be a better way.
Pulling the Ripcord
Ray and David wasted no time digging into the property management industry seeking to understand the maintenance process. They found two impactful items: the first was that property management as an industry did not have a standard for how maintenance was completed, and the second was that maintenance was done very manually across every organization they spoke with. From the data they collected, they created a process flow diagram of how they envisioned the maintenance process with the support of a software platform. In 2014 David started full-time as a Property Meld employee and began building out the backbone of what our product is today.
They weren’t two guys in a garage…but two guys in their basements. Starting the company and launching the product in 2015, Property Meld began as a completely remote organization with a headcount of three employees. This remote culture is a part of Property Meld’s mission, with a commitment to maintaining a fully remote Product & Development team. With great success and year-over-year growth, discussions started around where Property Meld’s home roots should be. As a School of Mines Alumni, Ray saw an opportunity to come back to the Black Hills Area. A decision was made to join the Ascent Innovation Program, a decision they wouldn’t regret. Property Meld began the task of building additional team members here in Rapid City, South Dakota.
With continued success, Property Meld quickly graduated from the Ascent Program and by 2019, moved into the first headquarters location on 11 Main Street which we have quickly outgrown. Fast forward to today… Property Mel’s mission remains to stay committed to a future of a positive maintenance experience as well as developing and retaining local talent. As the organization continues to scale and grow, Property Meld headquarters will support the current team of 50 employees to over 150 by 2024.
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