Reputation and Retention
Property Meld is key to improving investor and resident retention
The biggest focuses for property management companies looking to increase revenue are investor and resident retention. Focusing on providing the best maintenance experience for your customers is critical in this effort.
What's causing investors and residents to churn?
You just sent your monthly owner statements and you’re dreading the influx of phone calls, hoping that none of them are a dreaded breakup call from an investor. If you’ve felt this way, improving investor relationships likely starts with refining your property maintenance process.
Property maintenance is at the heart of strong customer relationships
31% of residents choose to leave a property due to poor maintenance experiences. The higher your vacancy rates and the more rental turnovers you have to do, means money lost for you and your investors.
A property maintenance software built to improve retention
Property Meld ‘s unmatched communication and scheduling tools, coupled with best-in-class maintenance tracking, allows you to improve retention before it leads to profit loss.
Learn more about the importance of customer retention:
How to Improve Resident and Investor Retention With Maintenance Data
According to Buildium, and other industry leaders, the rental market is experiencing significant changes. Property vacancies are increasing, properties are staying vacant longer, and resident
Why Is Lowering Maintenance Spend Crucial to Investor Retention
As property managers kick off 2024, property management companies across the United States focus on investor retention. According to data from the 2024 Property Management
Why Residents and Vendors Prefer Property Meld
About Us Since its establishment, Property Meld has focused on not only providing residents with a better property maintenance experience, but a positive experience for
