At Property Meld, we speak to hundreds of property managers each day. Through learning about many different maintenance processes, we’ve noticed that many maintenance departments don’t have the ability […]
Read More »At Property Meld, we engage in daily conversations with hundreds of property management companies, allowing us to identify prevalent industry trends. Foremost among these trends is the recognition that […]
Read More »Monitoring your maintenance performance is crucial for enhancing your maintenance process. Without oversight and performance standards, it is difficult to pinpoint problem areas, causing property management companies to allocate resources […]
Read More »What are Key Performance Indicators? According to Forbes, A KPI ,or a key performance indicator, is a measurable and quantifiable metric to track progress towards a specific goal. KPIs help […]
Read More »What Are Property Maintenance Benchmarks? Property maintenance benchmarks measure the efficiency of property maintenance processes. These benchmarks serve as vital reference points, aiding property managers, owners, or maintenance coordinators in […]
Read More »Property management companies find maintenance to be the budget item with the lowest level of optimization but the highest degree of controllability. This means if done right, maintenance can substantially […]
Read More »Property maintenance benchmarks refer to the standards or criteria used to assess and measure the performance and efficiency of property maintenance operations. These benchmarks serve as reference points […]
Read More »Anyone with a home knows they are a lot of work, but they also bring a lot of pleasure. A well-maintained home is a happy home. If you look after […]
Read More »To leverage the immense amount of data our software collects to provide our customers unparalleled oversight and visibility into their maintenance process, Property Meld created Insights. Making decisions driven by […]
Read More »After speaking with countless property managers we heard the same things over and over. Most property management companies are looking for improved oversight and visibility within their maintenance process and […]
Read More »Ensuring you have the right amount of maintenance team members to accomplish your business goals is crucial to success. As we move up The Ladder of Maintenance Excellence, you’ll find […]
Read More »Property Meld CEO and Co-Founder Ray Hespen joined Rent Manager for this month’s Tech Tuesday, a valuable webinar for property management leaders to solve business challenges with technology, to discuss […]
Read More »After you have solved effective communication, you can move on to the next step on the Ladder of Maintenance Excellence, scheduling efficiency. You will know if you’ve achieved scheduling […]
Read More »In property management, having access to maintenance metrics is necessary for maintenance teams to understand the health of their processes. Ultimately, without visibility, it’s hard to know something is wrong […]
Read More »Maintenance metrics are essential to the success of your property management company. Tracking key metrics lets you identify any problem areas in your maintenance process. It also allows you […]
Read More »Property maintenance plays a vital role in ensuring rental properties’ long-term value, functionality, and curb appeal. Property managers must utilize maintenance metrics or KPIs to manage property maintenance activities effectively. […]
Read More »Maintenance metrics or KPIs are measurements that can help you determine the success or shortcomings of your process. A significant number of property managers presently do not monitor maintenance metrics. […]
Read More »What is Preventative Maintenance? In property maintenance, preventative maintenance refers to the proactive and scheduled maintenance activities carried out to prevent property-related issues and ensure the proper functioning and longevity […]
Read More »One of the main reasons to track maintenance metrics is to measure the performance of your maintenance team. To achieve maintenance excellence, you must have an efficient staff that completes […]
Read More »Table of Contents: What are maintenance metrics? Why are tracking metrics important? Why should you track maintenance metrics? What metrics should you focus on? How to track maintenance metrics? How […]
Read More »Property Meld is happy to announce that HomeRiver Group (HRG) has renewed their contract with Property Meld for 2023. With nearly 40,000 units across 30+ markets in the United States, […]
Read More »About Us Since its establishment, Property Meld has focused on not only providing residents with a better property maintenance experience, but a positive experience for all parties. In fact, the […]
Read More »Maintenance troubleshooting is the process of identifying and resolving maintenance issues. It involves diagnosing the problem, determining the cause, and properly repairing it. Maintenance troubleshooting is essential to the success […]
Read More »As a property manager, you are wearing many hats. From finding the most suitable residents to acquiring new properties, working with property owners, and handling maintenance issues can make it […]
Read More »When we speak to property managers, we often hear they want to wait until the summer to implement a process change. But why would you wait until you’re in the […]
Read More »The first step of the Ladder of Maintenance Excellence is effective communication. Just like food and water is necessary for survival, effective communication is essential for a property maintenance process. […]
Read More »One of the biggest reasons property maintenance is such a pain for property management companies is its unpredictability. But it may be more predictable than you think. Most property […]
Read More »Rental turnover is a normal part of property management. But, unusually high rates of turnover can wreak havoc on your bottom line and cause negative relationships with property owners. The […]
Read More »When it comes to rental turnovers, one of the most time-consuming aspects is coordinating all the services that need to happen before a unit is ready for a new resident. […]
Read More »In August of 2022, the national rental retention rate was 54.8%. Before the COVID-19 pandemic, retention rates over 50% were nearly unheard of. Residents were less likely to move throughout […]
Read More »According to Dictionary.com, a “make-ready” is the act or process of making something ready for use. When it comes to property management, it’s just that. The make-ready, or “rental turnover,” […]
Read More »There are two main ways to lower turnover costs: 1. The first is lowering your turnover rate and decreasing the number of turns you must complete. The fewer turnovers you […]
Read More »There are many ways to run a property maintenance program, but not all are successful. The strategy you choose to conduct your property maintenance will directly impact resident satisfaction, owner […]
Read More »The rain showers are slowing down, and the sun is in the sky longer each night. While for some summer is a season of fun and relaxation, but for property […]
Read More »Preventative maintenance is a maintenance process that intends to detect any failures, defects, and equipment breakdowns before they quit working, leading to a potential maintenance emergency. This type of maintenance […]
Read More »Maintenance troubleshooting is a vital part of any successful property maintenance process. Troubleshooting saves time and money, as it can help to reduce the amount of downtime caused by the […]
Read More »Property maintenance can be a daunting task, primarily due to its unpredictability. But after years in the maintenance game, our team has discovered trends in the property maintenance sphere. You […]
Read More »How does property maintenance impact resident satisfaction? When a property is well maintained, it provides a sense of security for a property management company’s residents. This includes regular maintenance of the […]
Read More »What is Routine Maintenance Routine maintenance refers to regularly completed work by a maintenance team. These are typically daily or weekly tasks to keep up a property’s overall appearance and […]
Read More »A property maintenance checklist can be a list of responsibilities an internal maintenance team must complete on a regular basis to keep a facility, machine, or system in good working […]
Read More »Property managers juggle many moving parts when running a successful company. From screening potential tenants and ensuring they are the right fit to collecting rent payments, there is always something […]
Read More »With over 650 customers managing over 450,000 units, Property Meld is growing rapidly as the leading property maintenance software platform in the industry. To aid in our effort of continued […]
Read More »In December, most property management companies are preparing their owner statements so they can have them all sent by the end of January. Owner reports detail the past year and, […]
Read More »According to industry data, more property managers plan to grow their portfolio in the next two years than we’ve seen since 2016. In addition, more rental investors plan to acquire […]
Read More »With 2023 just days away, we like to look at the past year and evaluate the success and growth of our company in 2022. More importantly, we want to celebrate […]
Read More »When it comes to maintenance, the more information you have, the better. You can resolve maintenance issues much quicker if you have a clear idea of what is wrong […]
Read More »Table of Contents: What is Business Productivity The Importance of Productivity in Property Management Productivity Issues you Might be Dealing With How to Identify Areas of Improvement What is the […]
Read More »See how Property Meld customers leverage our maintenance software to improve their maintenance process and create a better experience. As 2022 ends, we celebrate customers who have improved their […]
Read More »We’ve said it before, and it’s worth repeating. With the proper maintenance process, you can make money while saving money. Property management companies all over the country are leveraging maintenance […]
Read More »Nothing is better than taking time off to relax with family and friends during the holidays. However, it is hard to enjoy your vacation when all you can think about […]
Read More »In August of 2021, Pete Neubig found himself in a difficult position. After selling his business, Empire Industries, two years prior, he received a $1,000,000 lawsuit from a resident claiming […]
Read More »We live in a time where information moves fast, and we are used to getting the details and data we want in seconds. Technology allows us to retrieve information conveniently […]
Read More »One of the main reasons property maintenance can get costly is its unpredictability, but it doesn’t have to be! With preventative maintenance, you can schedule regular upkeep to prevent unexpected […]
Read More »Maintenance can be one of the most difficult to control and costly parts of property management. But it’s also directly correlated to resident satisfaction and retention. Residents have high expectations […]
Read More »Imagine your residents and owners see your company logo and brand throughout every step of their maintenance experience. Your residents and owners have no doubt they are doing maintenance […]
Read More »The integration will allow shared customers to automatically sync data between solutions. RAPID CITY, SD – JUNE 22, 2022 – Property Meld, the number one property maintenance solution in North […]
Read More »RAPID CITY, SD June 1, 2022 – Property Meld, the leading residential property maintenance software company in North America, announced today that it is partnering with PURE Property Management, one […]
Read More »About the Excellence in Maintenance Award At Property Meld, our mission is to deliver a positive maintenance experience while intelligently improving efficiency and oversight. So it’s fitting that we want […]
Read More »In Part #1 of Actionable Steps to Retain your Owners, we covered tips to improve your communication process with owners. Now, let’s take it a step further by exploring how […]
Read More »Now that you know the importance of maintenance on owner retention, we are going to provide you with some insightful tips to retain your owners. The key is to be […]
Read More »We get it. You are busy. Every day you come into work, it feels like you are trying to put out a dumpster fire. Your inbox is filled with […]
Read More »Property maintenance is an incredibly complex process where repairs and follow-up can easily fall through the cracks. You can’t afford to fall behind on maintenance tasks. Why? Fast and quality […]
Read More »We all know it’s coming. CNBC CFO experts say there is a 68% chance of a recession by 2023. Economic downturns create uncertainty with cash flow. Owners and investors grow […]
Read More »Your phone rings, and it’s one of your property owners. You are expecting a pleasant call, but it goes south real quick. Your owner is breaking up with you. Their […]
Read More »The Great Resignation has made today’s job market extraordinarily volatile. Talking about the fear of employee burnout is critical in looking at the future of our workforce. In part 7 […]
Read More »Beyond Maintenance Series: Part 6 In part 6 of our Beyond Maintenance Webinar Series, we focused on maximizing vendor relationships during the labor shortage. Experts on our panel included maintenance […]
Read More »Table of Contents: What is Rental Turnover? What is an Average Rental Turnover Rate? Common Reasons Residents Turn What Tasks Are Associated with Turns? What Are Rental Turnover Services? What […]
Read More »The extreme swings of cold, heat, and humidity can cause stress to heat and cooling equipment. Preventative maintenance on your HVAC systems is often held off for the summer months […]
Read More »Workflow automation is the future in the world of business, and property maintenance is no exception. Manually managing repetitive tasks is a thing of the past. Your staff, vendors, owners, […]
Read More »The fear of the unknown is always scary, and property maintenance is no exception. In property management, it’s imperative to thrive in property maintenance to succeed in the industry. The […]
Read More »Repair requests before maintenance estimates: You receive a maintenance request from an irate resident that they’ve lost hot water and it’s leaking beyond repair. The pressure is on to repair […]
Read More »According to industry data, maintenance is the most significant source of stress for property owners, with 61% reporting it as a pain point. In fact, 60% of property owners say […]
Read More »Prepare for the new year with our solutions to property maintenance challenges. Every year comes with new challenges, and property management is no exception. National trends evolve, economic trends change, […]
Read More »Is owner retention important to you? We hope you’re saying yes! Let’s look at why it’s essential to retain your customers and how you can make sure they stick around […]
Read More »Improve your property maintenance process with these two major takeaways from our customer success stories. At the end of the year, we celebrate our customers that improved their property maintenance […]
Read More »We’re breaking out in celebration as we look at the past year in review and evaluate the success, growth, and learning opportunities of 2021. At Property Meld, we take […]
Read More »The fear of the unknown is always scary, and maintenance is no exception. In property management, it’s necessary to succeed in maintenance to have a successful business—property maintenance matters. It’s […]
Read More »We’re hearing the chatter around smart maintenance and the importance of implementing the strategy into your daily operations to save time and money. We’re flattered our solution has been a […]
Read More »At Property Meld, we like to work hard and play harder. We’re serious about what we do, but we don’t take ourselves too seriously. That didn’t change as attendees flooded […]
Read More »If you’re like most property managers we speak to, property maintenance is the life-sucking part of your daily responsibilities. Your manual efforts aren’t exactly creating a positive experience, but that’s […]
Read More »October 12, 2021 — Property Meld announced today that it has expanded its relationship with HomeRiver Group, the nation’s largest provider of third-party property management services for single-family and small […]
Read More »In this month’s Beyond Maintenance webinar and knowledge series on September 23, we focused on remote employees and the effects they can have on your business — for the better. […]
Read More »Beyond Maintenance Series: Part 2 We hope you were able to attend part 2 of our Beyond Maintenance webinar and knowledge series on August 23, 2021, about internal maintenance. Unfortunately, […]
Read More »Summer is speeding by. The cool air is coming. It’s time to break out your fall maintenance checklist to prepare your units for fall… and (dare we say?) winter months. […]
Read More »Why should a resident or property owner choose you as the best property management company to work with? For your business to be successful, you need to work on implementing […]
Read More »In the era of technology, software use and digital communication is growing rapidly and becoming the norm in today’s society. The property management industry is no exception. As a property […]
Read More »Things are heating up in the housing market. People are talking about it, and it’s not a secret. According to Realtor.com, home sales are going up and mortgage rates are […]
Read More »Make your make ready process less complicated with our tips and bonus turnover checklist! As a property manager, rental turnover is inevitable. There will always be reasons why your […]
Read More »What does your traditional maintenance process look like this time of year? Are you manually scheduling maintenance requests and assuming your residents and vendors communicate efficiently? Is this how you’ve […]
Read More »Running a profitable, successful property management business isn’t an easy task. When you analyze your bottom line, is maintenance the most significant challenge? Your traditional maintenance process is “mild” compared […]
Read More »The ultimate guide to the 3 types of maintenance: reactive, preventative, and predictive What is a property maintenance strategy? A property maintenance strategy is a plan of action for ensuring […]
Read More »South Dakota property maintenance software company awards property manager customer Excellence in Maintenance Award at PMMCON, an annual national property management conference, on Friday, May 21 at The Gaylord Texan […]
Read More »The clock is ticking, turnover season is about to commence. You know the drill. 80% of residents move in and out over the summer months. Are you ready for this […]
Read More »We’ve said it before, but it’s worth repeating that online reviews are currency in today’s digital world. In one study, 78% of prospective residents said a property management company’s online […]
Read More »One of the best ways to create happy residents is to fix maintenance issues quickly and effectively. In the property management industry, the primary reason for negative reviews is maintenance […]
Read More »You may have heard us touting the importance of the correlation between the speed of completion and resident satisfaction. We’ve also preached about how resident satisfaction is essential to growth […]
Read More »If you are a property manager or own a home that is used as a rental, you probably have experienced a few nightmares of your own. We scoured the internet […]
Read More »Ray Hespen, Co-founder and Chief Executive Officer of Property Meld, joined 27 United States Senators and three other witnesses from across the country in Washington D.C. in the Subcommittee on Communications, Technology, Innovation, and the Internet’s […]
Read More »Wouldn’t it be wonderful if your maintenance process moved as smoothly as a conveyor belt? A work-order request enters on one end and a happy resident exits on the opposite side. Well, we are here to tell you it can.
Read More »There’s never been a more important time to understand the difference between leading and lagging indicators for maintenance. Leading indicators tell you what’s going to happen, whereas lagging indicators tell […]
Read More »Talk to any property manager and the conversation will eventually shift towards maintenance and all of the challenges that come with it. Our property managers would report that over 50% […]
Read More »What’s going on in property management in uncertain times, and what you can do to help stop the bleeding.
Read More »When growth is the ultimate goal, it’s easy to just focus your attention on sales, revenue, and profit. But stable and sustainable growth isn’t only about the bottom line. It’s […]
Read More »In our previous post, we stressed the importance of understanding the basic mathematics of your company’s maintenance operation. In other words, you must know how much money your maintenance program […]
Read More »Running a profitable, successful property management business is no small feat. There are housing units to be cleaned, shown, filled with new residents and turned over at the end of […]
Read More »Accounting systems and property management go hand in hand. So should maintenance…
Read More »Is HVAC seasonal? Well, if You Think HVAC Invoices Only Bite In the Summer, You’re Wrong. Here’s How to Protect Yourself from Sticker Shock At Property Meld, we constantly analyze […]
Read More »Some businesses define success as ever-increasing revenues and profits. Yet this simple definition comes with a catch: revenue and profits are lagging indicators, meaning that you’re already feeling the heat by […]
Read More »Running your maintenance operation and any other sort of business is quite similar. Are you hitting the business mark?
Read More »At Property Meld, we believe that if you want your property management business to be successful, there’s perhaps nothing more vital than ensuring maintenance satisfaction is high with your tenants […]
Read More »In a notoriously litigious field of work, property managers should be aware of risk mitigation opportunities.
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