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property owner retention

Property owner retention, also known as investor retention, is fundamental to the financial success of any property management company. Why? Studies show that when an investor stays longer, your wallet thickens. For perspective, increasing an investor’s lifetime value (LTV) from 3 years to 5 years can boost profits by up to $840,000 annually. And according […]

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According to industry data, 76% of institutional investors expect their property management companies to utilize technology in their operations. Implementing a robust tech stack is no longer the exception but...

In property management, knowing how to measure resident satisfaction is paramount for fostering long-term resident relationships and maximizing investor returns. Property managers are tasked with juggling numerous responsibilities, from maintenance...

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In property management, having access to maintenance metrics is necessary for maintenance teams to understand the health of their processes. Ultimately, without visibility, it’s hard to know something is wrong...

Maintenance metrics are essential to the success of your property management company. Tracking key metrics lets you identify any problem areas in your maintenance process. It also allows you to...

Property maintenance plays a vital role in ensuring rental properties’ long-term value, functionality, and curb appeal. Property managers must utilize maintenance metrics or KPIs to manage property maintenance activities effectively....

In the realm of property management, the importance of Maintenance Key Performance Indicators (KPIs) cannot be overstated. These metrics serve as invaluable tools for gauging success and pinpointing areas for...

What is Preventative Maintenance? In property maintenance, preventative maintenance refers to the proactive and scheduled maintenance activities carried out to prevent property-related issues and ensure the proper functioning and longevity...

One of the main reasons to track maintenance metrics is to measure the performance of your maintenance team. To achieve maintenance excellence, you must have an efficient staff that completes...

What are maintenance metrics? Property maintenance is one of the biggest headaches for property management companies. This is because maintenance can be unpredictable because you’re not always aware when issues...

Property Meld is happy to announce that HomeRiver Group (HRG) has renewed their contract with Property Meld for 2023. With nearly 40,000 units across 30+ markets in the United States,...

About Us Since its establishment, Property Meld has focused on not only providing residents with a better property maintenance experience, but a positive experience for all parties. In fact, the...

Maintenance troubleshooting is the process of identifying and resolving maintenance issues. It involves diagnosing the problem, determining the cause, and properly repairing it. Maintenance troubleshooting is essential to the success...

As a property manager, you are wearing many hats. From finding the most suitable residents to acquiring new properties, working with property owners, and handling maintenance issues can make it...

When engaging property managers, the common refrain is waiting until summer to enact process changes. But why delay addressing your company’s operational challenges and gaining control over your maintenance process...

The first step of the Ladder of Maintenance Excellence is effective communication. Just like food and water is necessary for survival, effective communication is essential for a property maintenance process....

One of the biggest reasons property maintenance is such a pain for property management companies is its unpredictability. But it may be more predictable than you think. Most property management...

  Rental turnover is a normal part of property management. But, unusually high rates of turnover can wreak havoc on your bottom line and cause negative relationships with property owners....

When it comes to rental turnovers, one of the most time-consuming aspects is coordinating all the services that need to happen before a unit is ready for a new resident....

In August of 2022, the national rental retention rate was 54.8%. Before the COVID-19 pandemic, retention rates over 50% were nearly unheard of. Residents were less likely to move throughout...

According to Dictionary.com, a “make-ready” is the act or process of making something ready for use. When it comes to property management, it’s just that. The make-ready, or “rental turnover,”...