A Powerful Solution Dedicated to Property Maintenance
Property Meld is a maintenance software that gives property managers complete oversight into the maintenance process from submission to follow-up, improving customer experience, communication, and speed of repairs.
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Oversight and control is key to quality customer service and a strong maintenance process.
With our real-time operations metrics, you can track how your team is doing and identify any potential problem areas or where your team is excelling. This oversight is essential for optimizing property maintenance and providing a more positive maintenance experience for residents.
Property Meld is the maintenance solution property management companies have been waiting for.
Inefficient manual processes waste valuable time and money. When you’re no longer playing the middleman, there is more time to focus on keeping residents and property owners satisfied with quick repairs and low maintenance costs.
With a dedicated maintenance solution like Property Meld, you will join leading property management companies across North America who are leveraging property maintenance as their most significant opportunity for financial growth and operational efficiency.
With Property Meld, you can experience...
Increase in Operational Efficiency with Maintenance Automation
Workers spend 520 hours a year on repetitive tasks. With our new automation tool, you can automate your standard operating procedures. Improving your efficiency and eliminating tasks that bog down your maintenance team.
Complete Oversight with Real Time Efficiency Metrics
Maintenance is one of the most costly aspects of property management due to its unpredictability. By setting goals, you can evaluate your maintenance process. Property Meld’s dashboard shows you real-time information, including average repair time, resident satisfaction, and other vital benchmarks.
Improve Owner Retention with Customizable Owner Hub
One of the main reasons owners churn is due to poor maintenance processes. The last thing your owners want is a costly repair invoice on their owner statement. With our customizable Owner Hub, you can keep your owners in the loop with streamlined communication.
Lack of communication leads to missed or lost work orders, upset residents, and a slow average repair time. With our maintenance software, residents, vendors, and property owners can access direct messaging, scheduling capabilities, and automated alerts in one place.
With Property Meld
- 75 Less phone calls
- 80 Decrease in time wasted
- 87 Higher resident satisfaction
- 38 Increase in tech usage
“Resident review scores have gone up, and employee turnover has gone to zero because the job is less stressful.”
Matthew Flewelling, Property Manager at Beaufort Rentals
Accounting System: Rent Manager, 717 Units Managed
My staff is happier. The phone rings less. The vendors are more streamlined with communication. There is more transparency between the vendor, the tenant, and us — which has increased tenant satisfaction!Danielle Gallant, Guardian Realty
“It is great to communicate with everyone in just one platform, and not have to be jumping around in other systems, which before was very frustrating.”Vanessa Rodriguez, Maintenance Manager / T-Square Properties
“Owners now have the opportunity to raise their hand and say they want an estimate, or if they want more information about the repair. This cuts down on uncomfortable conversations after the fact when the owner receives the invoice." Andrew Coburn, Robert C. White and Company
"The new Owner Hub is a real upgrade for our team and our owners. The reduction of calls and emails between the maintenance department and our owners was almost immediate. The improvement in communication, the transparency of the status of both make-readies and individual work orders allow owners to track progress and status on any issue regarding the maintenance of their properties. "Greg Doering, GDAA Property Management
We no longer have customers complaining about missed appointments or incomplete work which were our biggest complaints prior to implementing Property Meld. Our retention rate increased by 4% in 2017 saving us work and our client's money.Tim Wehner, Dodson Property Management
The new Owner Hub is amazing. As a property owner myself, I can also appreciate the ease in which I can see messages I forgot to respond to or Melds waiting for my approval. It also helps to be able to see the complete maintenance history – so if there is something that was repaired multiple times, it allows me to question the contractor for warranty issues. Thank you, Property Meld, for always listening to your clients!Garret Wong, President & Founder, Upper Edge Property Management
Property Meld was the solution to all of our tenant requests, ticket times, vendor scheduling, job tracking, and much more. My team is providing a better maintenance experience for all our clients.Blais Case, Birdy Properties
We've just switched our entire maintenance department over to Property Meld. We are now able to talk to our vendors and residents in real-time. The live chats, instant push notifications, and accountability for all parties is priceless!Kassandra Rose, Founder & CEO, Rent My Way & RentLucky
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