Reputation and Retention
Property Meld is key to improving investor and resident retention
The biggest focuses for property management companies looking to increase revenue are investor and resident retention. Focusing on providing the best maintenance experience for your customers is critical in this effort.
What's causing investors and residents to churn?
You just sent your monthly owner statements and you’re dreading the influx of phone calls, hoping that none of them are a dreaded breakup call from an investor. If you’ve felt this way, improving investor relationships likely starts with refining your property maintenance process.
Property maintenance is at the heart of strong customer relationships
31% of residents choose to leave a property due to poor maintenance experiences. The higher your vacancy rates and the more rental turnovers you have to do, means money lost for you and your investors.
A property maintenance software built to improve retention
Property Meld ‘s unmatched communication and scheduling tools, coupled with best-in-class maintenance tracking, allows you to improve retention before it leads to profit loss.
Learn more about the importance of customer retention:
5 Maintenance-First Tactics to Plug Profit Leaks in 2025
Property maintenance is no longer an aspect of property management you grudgingly tolerate, it’s the engine that determines resident happiness, owner retention, and ultimately NOI.
The Ultimate Gift Guide for Your Investors and Residents
The holidays are a time for giving—and for 2025, property managers have an opportunity to deliver something extraordinary. This year, skip the usual trinkets and
Ensuring Resident Satisfaction: A Top Priority for Property Managers
Property investors interested in increasing their NOI entrust property managers with the crucial task of maintaining their investments and ensuring profitability. At the core of
