Want to know how your maintenance operations stack up?
The 2025 Maintenance Report looks back at a year of property maintenance data to show where the industry stands today. Explore repair speed by category, uncover spending trends, and learn what top-performing operations are focusing on, along with the biggest opportunities to improve performance in 2026.
What can you expect in this report?
Industry Benchmarks for Key KPIs
Each monthly benchmark report delivers key insights on repair speed, resident satisfaction, and repair costs—helping you see how your performance stacks up against industry standards.
Key Curiosities in the Industry
With insights from 9.3 million work orders, our benchmark report reveals trends like the fastest repairs, resident rankings by category, and seasonal work order shifts.
Action Items for PM Companies
Our team of maintenance experts breaks down the data in each monthly report to help you drive improvements and make strategic process changes.
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Subscribe to The Maintenance Minute to get this report delivered to your inbox monthly.
Past Benchmarking Reports
Check out our previous Benchmarking Reports. The latest version can be found here.
