Hey all! I’m INCREDIBLY excited about the opportunity to share what will be, one of the most aggressive shifts in property maintenance operations in quite some time. As we talked about at MX Summit , we believed we were in Inning 3 of our industry maturity, but that the next 3 would take a 10th of the time. One of the big missing pieces is how we put the control of managing repair costs and profitability in the place where it has the biggest impact – before, during, and after the repair.
At every stage of the maintenance lifecycle, financial accuracy is expected with zero tooling. Maintenance teams are asked to justify spend without market context, defend costs without benchmarks, and explain variances after the fact.
We’re proud to begin rolling out the first product suite focused on integrating financial clarity throughout the entire repair process. TrueCost, powered by MAX™ Intelligence, empowers every maintenance coordinator, dispatcher, and finance person to feel like they’ve had 40 years of experience in the moments that matter most.
Everything from having a crystal ball on repair costs as soon as the repair is diagnosed by MAX™, having market pricing data for those conversations with investors, automated cost capturing, and intelligent (and effortless) billing.
This integrated intelligence ensures every dollar spent is understood, defensible, and aligned. Not after the work is done, but while decisions are being made.
Coordinators, Accounting, and Investors might even start sending each other Christmas cards. Kidding… maybe.
Never, in the history of property management, has so much financial intelligence and tooling been put in the hands of such hard-working operators in the most critical moments. This is just the beginning of planned advancements of our MAX™ Intelligence that will help our industry quickly jump to Inning 6. We have so much more planned here.
– Ray Hepsen
PS: Join us for an upcoming webinar on February 26, where I will be joined by Deb Newell to discuss these enhancements, how they can be used in practice, and what it means for the industry.
