Frequently asked questions
Looking for answers about our software? We have compiled this list of frequently asked questions to provide more insight into our powerful maintenance solution and how it works.
Property Meld revolutionizes property maintenance operations, centralizing communication and automating tasks for efficiency and profitability.
It’s the only property maintenance operations platform built to transform maintenance from a cost center into a competitive advantage, helping operators boost efficiency, increase renewals, and grow NOI.
Property maintenance is a key area for profitability in property management, yet it's often overlooked and unpredictable. That's why Property Meld is dedicated to addressing this challenge head-on.
While most other maintenance solutions offer ticket management to track work orders, Property Meld understands the interconnected nature of maintenance.
When intake affects technician productivity, and productivity affects resident satisfaction (which affects renewals), PMCs need more than just status updates. They need visibility. They need insights. Property Meld is built to turn those connections into better outcomes.
Property Meld is ideal for property management companies managing single and multi-family residential portfolios.
Property Meld is designed to help all key stakeholders involved in the maintenance process. Residents can easily submit maintenance issues, and are kept informed regarding the status of their work order. Vendors and technicians are able to communicate directly with residents to schedule maintenance, and increase productivity with automation.
Property managers and coordinators have complete oversight and visibility of all open work orders. Brokers and investors are able to easily approve maintenance costs and see how much is spent on maintenance projects.
Property Meld is integrated with top accounting softwares to eliminate working out of two systems. We are currently integration partners with AppFolio, Buildium, Rent Manager, and Propertyware, Yardi and Rentvine.
We have also launched our new Nexus program.
Nexus connects property managers, vendors, and service providers in one platform. From inspections and sourcing to procurement and consulting, it’s everything you need to run a high-performing maintenance operation.
Property Meld is a web based software, with single sign on making it easy for residents to submit maintenance request at any time.
We also offer a technician mobile app, allowing maintenance team members to manage work orders easily in the field.
Property Meld customer support boasts reply speeds of 12 seconds or less. To contact our support team, reach out to them here.
Property Meld's Vendor Nexus program connects property management companies with pre-screened vendors in their area.
If you would like to be listed as one of the trusted and reputable vendors in our platform, we invite you to apply to Vendor Nexus.
Property Meld pricing starts at $1.60 per unit, billed monthly, with enterprise pricing available for portfolios up to 50,000 units.
We also offer our OPS plan at $2.00 per door, which includes Perfect Decision Enhancements and Insights Pro for teams looking to elevate performance with advanced analytics and smarter automation.
Our system automatically scans the number of active units in your account each month, so your billing will adjust as you add or remove properties.
Property Meld is best suited for portfolios over 100 units, where teams typically see the strongest return on investment.