Oversight and Visibility
You can't move what you don't measure
Over 35% of property management companies we’ve talked to cite maintenance visibility as their top challenge. While many property accounting systems handle intake and scheduling, they often leave you in the dark afterward, leading to frustrated resident calls.
What is true maintenance oversight?
Most maintenance solutions overpromise visibility. We liken it to tracking a pizza order: you see it being made, in the oven, and on the way. Property Meld mirrors this for your maintenance, providing real oversight from resident submission to completion.
When it comes to maintenance, no news is bad news
Waiting until you hear from a resident complaining about work not getting done, is not effective. Lacking proper maintenance visibility and oversight leaves you waiting for things to break and then playing catch up.
Learn more about the meaning of true maintenance visibility:
5 Maintenance-First Tactics to Plug Profit Leaks in 2025
Property maintenance is no longer an aspect of property management you grudgingly tolerate, it’s the engine that determines resident happiness, owner retention, and ultimately NOI.
10 Most Common Property Maintenance Issues and How to Prevent Them
Table of Contents In this article, we have identified 10 common property maintenance issues property management companies see, and more importantly, how to overcome these
Empowering Maintenance Coordinators With Performance Based Metrics
Every day, property management companies overseeing 500 – 2,500 units urgently need support in measuring maintenance coordinator performance and averting burnout. If you’ve ever asked
