Want to know how your maintenance operations stack up?
This month’s insights reveal a powerful link between maintenance performance and resident renewals. Our recent data shows that maintenance activity is more than just operational; it plays a key role in influencing lease length and resident churn.
Use this report to evaluate how your current maintenance strategy supports long-term resident satisfaction and where improvements could strengthen your results.
What can you expect in this report?
Industry Benchmarks for Key KPIs
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Each benchmarking report delivers key insights on repair speed, resident satisfaction, and repair costs—helping you see how your performance stacks up against industry standards.
Key Curiosities in the IndustryÂ
With insights from 9.3 million work orders, our benchmark report reveals trends like the fastest repairs, resident rankings by category, and seasonal work order shifts.
Action Items for PM CompaniesÂ
Our team of maintenance experts breaks down the data in each monthly report to help you drive improvements and make strategic process changes.Â
