Want to know how your maintenance operations stack up?
August’s data shows notable differences between technicians and vendors in repair speed across categories, and the effect those differences have on resident satisfaction.
We also reviewed our core benchmarks and found modest improvements in both repair speed and resident satisfaction.
Download the full report to see where your performance stands compared to industry standards.
What can you expect in this report?
Industry Benchmarks for Key KPIs
Each monthly benchmark report delivers key insights on repair speed, resident satisfaction, and repair costs—helping you see how your performance stacks up against industry standards.
Key Curiosities in the Industry
With insights from 9.3 million work orders, our benchmark report reveals trends like the fastest repairs, resident rankings by category, and seasonal work order shifts.
Action Items for PM Companies
Our team of maintenance experts breaks down the data in each monthly report to help you drive improvements and make strategic process changes.
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