A smarter way to coordinate property maintenance.
Founded on solving property maintenance problems, Property Meld empowers property managers to deliver a positive maintenance experience. Our cloud-based platform gives you complete control over maintenance requests. With access to real-time data and communication, you can finally say goodbye to maintenance headaches and hello to profitability.
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5 Simple Steps To A More Efficient Maintenance Process
Resident Submits a Meld
Maintenance Team Will Assign Meld
Vendor or Technician Accepts Meld
Request for Owner Approval
Meld is Completed
You know the drill.
A work order is created… Somewhere between missed calls, forgotten emails, and lost sticky notes, a two-day request turns into a stale two-week embarrassment. Repairs are delayed, residents are upset, and your bottom line takes a hit with turnover.
If you’re ready for something better, let’s talk maintenance.
Who We Benefit
My staff is happier. The phone rings less. The vendors are more streamlined with communication. There is more transparency between the vendor, the tenant, and us — which has increased tenant satisfaction!Danielle Gallant, Guardian Realty
“It is great to communicate with everyone in just one platform, and not have to be jumping around in other systems, which before was very frustrating.”Vanessa Rodriguez, Maintenance Manager / T-Square Properties
“Owners now have the opportunity to raise their hand and say they want an estimate, or if they want more information about the repair. This cuts down on uncomfortable conversations after the fact when the owner receives the invoice." Andrew Coburn, Robert C. White and Company
"The new Owner Hub is a real upgrade for our team and our owners. The reduction of calls and emails between the maintenance department and our owners was almost immediate. The improvement in communication, the transparency of the status of both make-readies and individual work orders allow owners to track progress and status on any issue regarding the maintenance of their properties. "Greg Doering, GDAA Property Management
We no longer have customers complaining about missed appointments or incomplete work which were our biggest complaints prior to implementing Property Meld. Our retention rate increased by 4% in 2017 saving us work and our client's money.Tim Wehner, Dodson Property Management
The new Owner Hub is amazing. As a property owner myself, I can also appreciate the ease in which I can see messages I forgot to respond to or Melds waiting for my approval. It also helps to be able to see the complete maintenance history – so if there is something that was repaired multiple times, it allows me to question the contractor for warranty issues. Thank you, Property Meld, for always listening to your clients!Garret Wong, President & Founder, Upper Edge Property Management
Property Meld was the solution to all of our tenant requests, ticket times, vendor scheduling, job tracking, and much more. My team is providing a better maintenance experience for all our clients.Blais Case, Birdy Properties
We've just switched our entire maintenance department over to Property Meld. We are now able to talk to our vendors and residents in real-time. The live chats, instant push notifications, and accountability for all parties is priceless!Kassandra Rose, Founder & CEO, Rent My Way & RentLucky