An out-of-the-box stance on property maintenance.

While you’re scaling your property management company, you might not be thinking outside of the box when it comes to property maintenance. That’s why we created this webinar and knowledge series — to bring you different perspectives from industry leaders to help optimize your business.

What will you gain from Beyond Maintenance?

  • Maximize Your Efforts

    Discover how property maintenance can be your largest opportunity in increasing your NOI.

  • Optimize Your Strategy

    Hear how industry leaders leverage property maintenance to optimize their business strategy.

  • Master New Maintenance Tools

    Learn industry insights and how to master the new generation of property maintenance.

Register Now

“Why Is Industry Benchmarking Crucial To Maintenance Success?” 

Benchmarking your maintenance data allows you to set realistic goals, understand staffing challenges, and provide a better standard of service. 

Featured Panelists

 Edan Avital | HighPoint Real Estate  | Madison Zimmerman| Property Meld

“Setting and Communicating Expectations to Build Efficiency in the Maintenance Process”

Setting and communicating expectations with your residents, vendors, technicians, and property investors is key to proper engagement and keeping your process efficient.

Featured Panelists

John Kearns| Property Meld  | Luke Alvarez | Property Meld 


“Making Smart Automation Decisions Based on Data”

Automation is a hot topic in the property management space, but it is crucial to incorporate it correctly. Using maintenance data, you can identify inefficiencies within your process and harness technology to streamline your maintenance operations.

Featured Panelists

Austin Wentz | Property Meld  | Maria Napolitano | Allegiant Management Group | Peter Lohmann | RL Property Management


“How to Leverage Maintenance Metrics to Build Performance Bonus Programs”

June 28, 2023 – Many property management companies are looking for ways to reward and incentivize high-performing maintenance staff members. To understand how to build these performance bonus structures, you first need to dig into what metrics you should track to measure the performance of your internal maintenance technicians and third-party vendors.

Featured Panelists

Ray Hespen | Property Meld  | Rod Pepena | Stevens Realty LLC | Scott Freer | RPM Richmond Metro

Part 8: “Issues You are Facing Now, You Could Have Dealt with in December”

June 16, 2022 — It’s important to understand what preventative maintenance is and why it’s important to invest in programs that can extend the life of equipment and assets. When you implement preventative maintenance programs into your property management process, you can then increase resident retention, save money, and decrease owner churn.

Featured Panelists

Ray Hespen | Property Meld  | Randall Henderson | Property Management Inc.

Part 7: “How to Make Systematic Changes to Prevent Burnout”

March 24, 2022 — The Great Resignation has made today’s job market extraordinarily volatile. Talking about the fear of staff burnout is critical in looking at the future of our workforce. Our panelists will share their insights into how they are making changes to prevent burnout. Doing more with less could be your reality, and operational efficiency is the answer.

Read the blog to learn more about the changes that can be made.

Featured Panelists

Silvia Armour | Property Meld  | Todd Ortscheid | Revolution Property Management

Part 6: “How to Maximize Vendor Relations During the Trade Shortage”

February 24, 2022 — Vendors are having a challenging time keeping up with their day-to-day responsibilities in today’s market. Listen as experts dig into the severe impact the worker shortage has on the property management industry and what can be done to improve your vendor relations.

Featured Panelists

Landon Cooley | Ventura Pest Control  | Vanessa Quevedo Rodriguez | T-Square Properties

Ani Ganesan | Blue Chip Maintenance |  Andrew Coburn | Robert C. White & Company

Part 5: “The Role Maintenance Plays in Best-in-Class Owner Experiences”

January 27, 2022 — It’s no secret that maintenance is the #1 reason a resident chooses not to renew a lease but its impact on owners shouldn’t be overlooked. Our experts will share their insights on what is the right amount of transparency and how they have leveraged maintenance to create a best-in-class owner experience. In case you missed it, read our blog for the brief discussion.

Featured Panelists

Billy Early | Colorado Property Management

Christine Bennett | Revolution Property Management

Aaron Seaholm | Property Meld

Part 3: “Managing Property Maintenance in a Virtual World”

September 23, 2021 — With significant shifts in the job market, it’s more important than ever to think out of the box to solve these challenges to continue growing your business. Explore with industry leaders on managing property maintenance with virtual employees and how it can change your business. Read our blog to find a brief summary of the discussion.

Featured Panelists

Joni Wolfswinkel | Real Property Management Preferred

Todd Ortscheid | Revolution Property Management

Part 2: “Is Internal Maintenance the Answer to Maximizing Your NOI?”

August 19, 2021 — We hope you were able to attend part 2 of our Beyond Maintenance webinar series, as we had a video malfunction in the recording. Read our blog to find a brief summary of key takeaways from the virtual forum. [All the reason to attend live!]

Featured Panelists

Danny Harlow | HomeRiver Group  | Deb Newell | Real-Time Leasing | Ray Hespen | Property Meld

Part 1: “How to Leverage Maintenance to Retain & Attract Owners”

July 22, 2021 — A hot market can wreak havoc on your business and make attracting and retaining owners one of your biggest struggles. Four industry leaders join us as they share their experience navigating this market and how they leverage maintenance to come out on top.

Featured Panelists

Garret Wong | Upper Edge Property Management  | Jennifer Stoops | Park Avenue Properties

Michael Krause | Atrium Management Company | Tim Wehner | Dodson Property Management

Join the Beyond Maintenance Movement

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