4 Reasons Why Property Maintenance Software Sucks
If you’re like most property managers we speak to, property maintenance is the life-sucking part of your daily responsibilities. Your manual efforts aren’t exactly creating a positive experience, but that’s just the way it goes. And implementing a new system with a new way of handling your maintenance sounds even worse. We get it.
We’ve created a list of reasons why we think property maintenance software sucks. Should you think twice about implementing a similar solution into your process?
1. Work orders are scheduled too quickly
When you find a platform that can organize work orders in 4 minutes or less, there’s so much time added back into your day than you know what to do with. Do you focus on profitability or other ways to increase your bottom line? Can you alleviate the weight of maintenance backlog from your staff?
2. Communication is too organized (texting to coordinate? no way…)
With a best-in-class communication tool where conversations aren’t restricted, residents and vendors can schedule work orders directly. Although you can view their correspondence and ensure the work order is scheduled on time… The thought of not being needed by the Cat Lady makes you a little sad inside. Or Handyman Hank.. man, he always put a good wrench in his jokes.
3. Residents are too happy (they won’t stop smiling!)
When software helps speed up work order requests, residents are more satisfied than ever. Their maintenance issues are resolved fast, and an automated follow-up ensures it went well. Your phone rings less, but you sure miss their voice. Plus, it’s almost exhausting to respond to all the positive reviews. Sounds terrible, right?
4. Property Owners stay too long
With a dedicated Owner Hub within the web-based platform, there is no longer a friction between you and your owners. They can view all past and current work orders to make sure their assets are being taken care of while communicating directly with you. So they aren’t leaving your company, and you’re curious if they are clingy, or they just really like the way you are managing their properties. We’ll let you decide.
You decide. Try property maintenance software yourself.
You’ve probably heard that a property management system is something you should implement in your process. It might not suit every property management company, but what if is the right solution for you? If you haven’t incorporated a dedicated maintenance platform in your process yet, you may not understand the impact it can have on your resident satisfaction, owner relationships, and bottom line. When you implement Property Meld, prepare for a web-based maintenance solution to exceed your wildest expectations.
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