Smith started using Property Meld when he started working with Robert C. Smith & Company, a property management company that uses Property Meld for its maintenance process.

As a result, Smith noticed a significant change in operating his handyman services, from scheduling to invoicing.

“It’s rare that I reject a Meld (maintenance request). With Property Meld, I understand the scope of work. My client gives me a 4 to 6-hour time frame to schedule repairs, which is great,” says Smith.

Smith appreciates the photo-sharing feature to understand the repair request. This helps Smith acknowledge the appropriate supplies to purchase before arriving at the job site.

Trips to the hardware store are a lot easier for Smith. Rather than searching emails and notes to purchase supplies for multiple projects, he can log into his Property Meld account and see what he needs.

“After I finish a repair, I can sit in my car in the driveway for five minutes to complete an invoice using Property Meld’s invoice template. It’s simple. I just put in my material and hourly rate,” says Smith.

+150% Increase in Speed of Repair

In just one month of using Property Meld, Silk City Handyman experienced a 150% increase in speed of repair. It would take approximately one week to complete one work order. Today, he is completing 2-5 work orders per week.

+50% Decrease in Average days to complete a work order

The first month of using Property Meld took an average of 5 days to complete a work order. Today, Silk City Handyman completes work orders in 2 days or less.