In the realm of property management, the importance of Maintenance Key Performance Indicators (KPIs) cannot be overstated. These metrics serve as invaluable tools for gauging success and pinpointing areas for...
What is Preventative Maintenance? In property maintenance, preventative maintenance refers to the proactive and scheduled maintenance activities carried out to prevent property-related issues and ensure the proper functioning and longevity...
One of the main reasons to track maintenance metrics is to measure the performance of your maintenance team. To achieve maintenance excellence, you must have an efficient staff that completes...
Property maintenance is one of the biggest headaches for property management companies. This is because maintenance can be unpredictable because you’re not always aware when issues are going to arise....
One of the best ways to create happy residents is to fix maintenance issues quickly and effectively. In the property management industry, the primary reason for negative reviews is maintenance...
There’s never been a more important time to understand the difference between leading and lagging indicators for maintenance. Leading indicators tell you what’s going to happen, whereas lagging indicators for...
Some businesses define success as ever-increasing revenues and profits. Yet this simple definition comes with a catch: revenue and profits are lagging indicators, meaning that you’re already feeling the heat...
As we’re learning more about the science of running an effective maintenance company, we’re stumbling onto some very strong indicators that we believe will dictate profitability if managed. Creating a...
