If you are a property manager or own a home that is used as a rental, you probably have experienced a few of your own. We scoured the internet to find a few stories to share from some people just like you (because everything on the internet is true, right?). Enjoy! 1. I started managing […]
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Wouldn’t it be wonderful if your maintenance process moved as smoothly as a conveyor belt? A work-order request enters on one end and a happy resident exits on the opposite side. Well, we are here to tell you it can.
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There’s never been a more important time to understand the difference between leading and lagging indicators for maintenance. Leading indicators tell you what’s going to happen, whereas lagging indicators tell you what has already happened. Both are important, but most of us tend to focus only on lagging indicators. This is probably because they’re the […]
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Talk to any property manager and the conversation will eventually shift towards maintenance and all of the challenges that come with it. Our property managers would report that over 50% of their time was dealing with maintenance and the time studies we had them do prove it. Our managers were not able to manage additional […]
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What’s going on in property management in uncertain times, and what you can do to help stop the bleeding.
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When growth is the ultimate goal, it’s easy to just focus your attention on sales, revenue, and profit. But stable and sustainable growth isn’t only about the bottom line. It’s about growing each facet of your operation methodically so the entire business moves in rhythm with its constituent parts. In the property management business, it’s […]
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In our previous post, we stressed the importance of understanding the basic mathematics of your company’s maintenance operation. In other words, you must know how much money your maintenance program is costing your business, and how much money it is bringing in, to begin understanding how it affects your business’s bottom line. But the dollars […]
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Running a profitable, successful property management business is no small feat. There are housing units to be cleaned, shown, filled with new residents and turned over at the end of leases. There are lease agreements to craft, rent payments to collect, and utility and property tax bills to pay. And that’s just when business is […]
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Accounting systems and property management go hand in hand. So should maintenance…
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Is HVAC seasonal? Well, if You Think HVAC Invoices Only Bite In the Summer, You’re Wrong. Here’s How to Protect Yourself from Sticker Shock At Property Meld, we constantly analyze millions of service issues to learn how to craft the most efficient maintenance operation possible. One area of particular interest due to its high-cost potential […]
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Some businesses define success as ever-increasing revenues and profits. Yet this simple definition comes with a catch: revenue and profits are lagging indicators, meaning that you’re already feeling the heat by the time you notice something is awry. Rate Your Current Maintenance Process Here Enter the concept of key performance indicators (KPIs). KPIs, help you measure how […]
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Running your maintenance operation and any other sort of business is quite similar. Are you hitting the business mark?
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At Property Meld, we believe that if you want your property management business to be successful, there’s perhaps nothing more vital than ensuring maintenance satisfaction is high with your tenants and they are happy with the condition and upkeep of the place they call home. Find your score. What has us so convinced? We have […]
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In a notoriously litigious field of work, property managers should be aware of risk mitigation opportunities.
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The intensity and rate at which technology disrupts the world and its systems is exponential. In other words, we’ve only touched the surface of its effects and they’ll likely arrive much quicker than any of us anticipate. The tech industry impacts property management and is only just beginning to extend its tentacles. Yet there is […]
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A quality Maintenance Satisfaction Program means happier residents. Happier residents translate to better reviews and higher resident retention. Positive reviews and resident retention lead to increased revenue and fewer resident turnover responsibilities. It’s rather simple mathematics. The Challenge Confidently knowing your process is up to snuff. To that end, we took a look at how maintenance […]
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Don’t let the lack of air-conditioning problems fool you…winter has its fair share of maintenance woes.
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Oftentimes, all it takes to convince a property manager of the many benefits of a smart maintenance solution is a walkthrough of the software. Once they find themselves onboard, however, their next concern usually shifts to how they’re going to convince their vendors to see the light, too. What’s In It For Me? The most […]
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Utilizing our data, we compiled a list of the top 10 most common maintenances issues you can expect to encounter as a property manager.
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The maintenance process from the resident perspective can affect your bottom line.
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In evaluating the time it takes to turn a property, there is a wide range of variables that all property management companies juggle. There are some commonalities that come into play when determining the average time for a turn.
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In discovering what makes a maintenance process tick, we have uncovered many similarities in operations across North America. Some of those similarities are good, and some are not so good.
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Creating a profitable internal maintenance team can be difficult; this article will explain how you can track/ensure your employees are profit centers and not cost centers.
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Vacant properties pose to be an issue because of the obvious loss to your monthly income. Over time that loss of income escalates to a dangerous point for a property owner.
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Property Meld can send you a personalized maintenance analysis at no charge, evaluating these three components, along with more important factors to prepare you for even higher success.
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Today’s data is showing that the summer months are when 80% of people are moving into new properties and when maintenance issues increase by 57%. Many property managers and owners tend to call this, stuck in “survival mode.”
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Change in financial situation, bad neighbors, poor communication, and maintenance are just a few reasons why renters leave their units. Read our blog article to get a better understanding of what tenants are balancing when making the choice to stay or leave their rental property.
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Online reviews are great, right? You can read reviews on that product you want to buy, and get all of the inside tips on what a companies advertising isn’t telling you. That’s awesome! Until someone is online reviewing your business, and it’s not good. Rate Your Maintenance As a matter of fact, it’s terrible, exaggerated […]
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Winter is coming. With the winter months come extreme weather conditions, holiday travel, and additional hours of darkness. These conditions open the door to winter maintenance emergencies that affect many properties such as frozen or burst pipes, broken heaters and furnaces, and iced-over roadways and sidewalks. In addition, insulation, plumbing, roofing and HVAC/furnace units need […]
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We asked some of our clients to give us their experience with property management and their maintenance process.
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