7 Nightmares of Property Managers and Home Owners

If you are a property manager or own a home that is used as a rental, you probably have experienced a few of your own. We scoured the internet to find a few stories to share from some people just like you (because everything on the internet is true, right?). Enjoy! 1. I started managing […]

Read More »

Why Leading and Lagging Indicators Matter to Your Maintenance Business

There’s never been a more important time to understand the difference between leading and lagging indicators. Leading indicators tell you what’s going to happen, whereas lagging indicators tell you what has already happened. Both are important, but most of us tend to focus only on lagging indicators. This is probably because they’re the most readily […]

Read More »

How to Set Up a Successful Remote Maintenance Division

Talk to any property manager and the conversation will eventually shift towards maintenance and all of the challenges that come with it.  Our property managers would report that over 50% of their time was dealing with maintenance and the time studies we had them do prove it.   Our managers were not able to manage additional […]

Read More »

How to Ensure Maintenance Issues Don’t Stunt Your Company’s Growth

When growth is the ultimate goal, it’s easy to just focus your attention on sales, revenue, and profit. But stable and sustainable growth isn’t only about the bottom line. It’s about growing each facet of your operation methodically so the entire business moves in rhythm with its constituent parts. In the property management business, it’s […]

Read More »

How Maintenance Affects Your Business’s Bottom Line, Part 2

In our previous post, we stressed the importance of understanding the basic mathematics of your company’s maintenance operation. In other words, you must know how much money your maintenance program is costing your business, and how much money it is bringing in, to begin understanding how it affects your business’s bottom line. But the dollars […]

Read More »

How Maintenance Affects Your Business’s Bottom Line, Part 1

Running a profitable, successful property management business is no small feat. There are housing units to be cleaned, shown, filled with new residents and turned over at the end of leases. There are lease agreements to craft, rent payments to collect, and utility and property tax bills to pay. And that’s just when business is […]

Read More »

What KPI’s Matter in Property Maintenance?

For many, success in business can be defined as ever-increasing revenues and profits. Yet such a rudimentary definition comes with a catch: revenue and profits are lagging indicators, meaning that by the time you notice something is awry, you’re already feeling the heat.  Rate Your Current Maintenance Process Here  Enter the concept of key performance […]

Read More »

What Maintenance Satisfaction Says About Your Operation

At Property Meld, we believe that if you want your property management business to be successful, there’s perhaps nothing more vital than ensuring your tenants are satisfied with the condition and upkeep of the space they ultimately call home.  Find your score. What has us so convinced? We have the numbers to back it up. […]

Read More »

Tech Industry Impacts in Property Management

The intensity and rate at which technology disrupts the world and its systems is exponential. In other words, we’ve only touched the surface of its effects and they’ll likely arrive much quicker than any of us anticipate. In the property management industry, technology is only just beginning to extend its tentacles. Yet there is a […]

Read More »

Maintenance Satisfaction Program 

A quality maintenance process means happier residents. Happier residents translate to better reviews and higher resident retention. Positive reviews and resident retention lead to increased revenue and fewer resident turnover responsibilities. It’s rather simple mathematics. The Challenge Confidently knowing your process is up to snuff. To that end, we took a look at how maintenance […]

Read More »

Getting Vendors Onboard

Oftentimes, all it takes to convince a property manager of the many benefits of Property Meld is a quick chat and walkthrough of our software. Once they find themselves onboard, however, their next concern usually shifts to how they’re going to convince their vendors to see the light, too. What’s In It For Me? The […]

Read More »

Turnover Time: What’s Average?

In evaluating the time it takes to turn a property, there is a wide range of variables that all property management companies juggle. There are some commonalities that come into play when determining the average time for a turn.

Read More »

The Reality of HVAC Seasons in Your Region

HVAC issues have two target seasons for residents needing maintenance. Residents needing air conditioning repair in the hot summer months of June through August, and residents needing heating repairs in winter, primarily November and December.

Read More »

Survival Mode in the Summer Months

Today’s data is showing that the summer months are when 80% of people are moving into new properties and when maintenance issues increase by 57%. Many property managers and owners tend to call this, stuck in “survival mode.”

Read More »

It’s All Good in the Hood (Until It’s Not)

Online reviews are great, right? You can read reviews on that product you want to buy, and get all of the inside tips on what a companies advertising isn’t telling you. That’s awesome! Until someone is online reviewing your business, and it’s not good. Rate Your Maintenance  As a matter of fact, it’s terrible, exaggerated […]

Read More »

Winter Maintenance Emergencies: Be Prepared

Winter is coming. With the winter months come extreme weather conditions, holiday travel, and additional hours of darkness. These conditions open the door to maintenance problems that affect many properties such as frozen or burst pipes, broken heaters and furnaces, and iced-over roadways and sidewalks. In addition, insulation, plumbing, roofing and HVAC/furnace units need to […]

Read More »

Let’s Dig into Our Top Melds

Let’s take a look at what residents have encountered, and what has literally broken down in the world of property maintenance. The top five Meld categories we experience year round: #1 . Appliances Appliances includes all major items such as refrigerators, stoves, washers, dryers, dishwashers, and all related items. Things break down, and given the many moving […]

Read More »