The Connection Between Repair Speed and Reviews

One of the best ways to create happy residents is to fix maintenance issues quickly and effectively. According to our data, 46% of residents said that maintenance issues factored in their decision to resign a lease or move elsewhere. Even more striking, 31% of residents reported that maintenance issues were the primary reason they left […]

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Leverage Our Data and Kick Some Maintenance Ass This Year!

You may have heard us touting the importance of the correlation between the speed of completion and resident satisfaction. We’ve also preached about how resident satisfaction is essential to growth and how a healthy utilization rate is key to having a profitable property management business. But have you stopped and given much thought to what […]

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