Property Meld Blog

Actionable Steps to Retain Your Owners: Part 1

Now that you know the importance of maintenance on owner retention, we are going to provide you with some insightful tips to retain your owners. The key is to be proactive and transparent about maintenance repairs. 3 Tips to Retain Your Owners 1. Stop using the owner statement as a repair notification. It’s critical that […]

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The Impact of Maintenance on Owner Retention

Your phone rings, and it’s one of your property owners. You are expecting a pleasant call, but it goes south real quick. Your owner is breaking up with you. Their response is vague. “It’s not you; it’s me,” they say. But the reality is you may not have recognized the impact that your maintenance process […]

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The Role Maintenance Plays in Owner Renewals

The Role Maintenance Plays in Owner Relationships and Renewals In this month’s Beyond Maintenance webinar on January 27, we focused on property maintenance’s role in owner relationships, experiences, and renewals. Why Increasing the Lifetime Value of Your Owners is Important. Billy Early, Christine Bennett, and Aaron Seaholm shared their insights on critical levers critical to […]

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How to Retain Owners in a Seller’s Market

Is owner retention important to you? We hope you’re saying yes! Let’s look at why it’s essential to retain your customers and how you can make sure they stick around during a seller’s market. Why retaining owners is important Hanging onto your customers is no easy feat. Owners want to know they are being taken […]

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