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As property managers kick off 2024, property management companies across the United States focus on investor retention. According to data from the 2024 Property Management Industry Report by Buildium this...

In December, most property management companies are preparing their owner statements so they can have them all sent by the end of January. Owner reports detail all maintenance work completed...

According to industry data, more property managers plan to grow their portfolio in the next two years than we’ve seen since 2016. In addition, more rental investors plan to acquire...

In Part #1 of Actionable Steps to Retain Property Owners, we covered tips to improve your communication process with owners. Now, let’s take it a step further by exploring how...

Now that you know the importance maintenance has on owner retention, we are going to provide you with some insightful tips to retain your property owners. The key is to...

Your phone rings, and it’s one of your property owners. You are expecting a pleasant call, but it goes south real quick. Your owner is breaking up with you. Their...

Have you ever asked the question how does maintenance impact owner relationships? According to industry data, maintenance is the most significant source of stress for property owners, with 61% reporting...

Is property investor retention important to you? We hope you’re saying yes! Let’s look at why it’s essential to retain your customers and how you can make sure they stick...

Why should a resident or property owner choose you as the best property management company to work with? For your business to be successful, you need to work on implementing...

In our previous post, we stressed the importance of understanding the basic mathematics of your company’s maintenance impact. In other words, you must know how much money your maintenance program...