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What is Property Maintenance Troubleshooting? Property maintenance troubleshooting is the process of identifying, diagnosing, and resolving maintenance issues efficiently. It’s a crucial aspect of any property management strategy, as it...

As a property manager, you are wearing many hats. From finding the most suitable residents to acquiring new properties, working with property owners, and handling maintenance issues can make it...

When engaging property managers, the common refrain is waiting until summer to enact process changes. But why delay addressing your company’s operational challenges and gaining control over your maintenance process...

The first step of the Ladder of Maintenance Excellence is effective communication. Just like food and water is necessary for survival, effective communication is essential for a property maintenance process....

One of the biggest reasons property maintenance is such a pain for property management companies is its unpredictability. But it may be more predictable than you think. Most property management...

  Rental turnover is a normal part of property management. But, unusually high rates of turnover can wreak havoc on your bottom line and cause negative relationships with property owners....

  When it comes to rental turnovers, one of the most time-consuming aspects is coordinating all the services that need to happen before a unit is ready for a new...

In August of 2022, the national rental retention rate was 54.8%. Before the COVID-19 pandemic, retention rates over 50% were nearly unheard of. Residents were less likely to move throughout...

According to Dictionary.com, a “make-ready” is the act or process of making something ready for use. When it comes to property management, it’s just that. The make-ready, or “rental turnover,”...

There are two main ways to lower turnover costs: The first is lowering your turnover rate and decreasing the number of turns you must complete. The fewer turnovers you have,...