In August of 2022, the national rental retention rate was 54.8%. Before the COVID-19 pandemic, retention rates over 50% were nearly unheard of. Residents were less likely to move throughout...

According to Dictionary.com, a “make-ready” is the act or process of making something ready for use. When it comes to property management, it’s just that. The make-ready, or “rental turnover,”...

There are two main ways to lower turnover costs: The first is lowering your turnover rate and decreasing the number of turns you must complete. The fewer turnovers you have,...