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How Maintenance Affects Your Business’s Bottom Line, Part 2

In our previous post, we stressed the importance of understanding the basic mathematics of your company’s maintenance operation. In other words, you must know how much money your maintenance program...

How Maintenance Affects Your Business’s Bottom Line, Part 1

Running a profitable, successful property management business is no small feat. There are housing units to be cleaned, shown, filled with new residents and turned over at the end of...

HVAC Invoices by Season and Region

Is HVAC seasonal? Well, if You Think HVAC Invoices Only Bite In the Summer, You’re Wrong. Here’s How to Protect Yourself from Sticker Shock At Property Meld, we constantly analyze...

What KPIs Matter in Property Maintenance?

Some businesses define success as ever-increasing revenues and profits. Yet this simple definition comes with a catch: revenue and profits are lagging indicators, meaning that you’re already feeling the heat...

Are You Running Your Maintenance Operation Like a Business Or Is It Running You?

A lot of people dream of owning a business, and for good reason. With solid staffing and efficient systems in place, a business can ultimately earn you money with little...

How the Tech Industry has Impacted Property Management

The intensity and rate at which technology disrupts the world and its systems is exponential. In other words, we’ve only touched the surface of its effects and they’ll likely arrive...

How to Ensure a Quality Maintenance Process

A quality Maintenance Satisfaction Program means happier residents. Happier residents translate to better reviews and higher resident retention. Positive reviews and resident retention lead to increased revenue and fewer resident...

Top 10 Most Common Property Maintenance Issues

According to Murphy’s Law, anything that can go wrong will go wrong. Though we prefer to see the world through a slightly rosier lens when it comes to property management...

The Correlation Between Maintenance and Resident Retention

Did you know that maintenance experience is the biggest driver (behind rent cost) for resident retention 46% of residents say maintenance was a factor in renewing a lease. That is...

How Long Should a Make Ready Take?

A make-ready (or a turnover) is preparing a rental unit for a new resident after a previous one has moved out. Make readies, rental turns, and rental turnover are all...