Property Meld Blog

How Property Maintenance Impacts Resident Satisfaction

How does property maintenance impact resident satisfaction? When a property is well maintained, it provides a sense of security for a property management company’s residents. This includes regular maintenance of the building and grounds, such as lawn care, snow removal, and inspections of the building’s systems. It also includes repairs and updates to the building, like […]

Read More »

2022 in Review and our Maintenance Solutions for the New Year

With 2023 just days away, we like to look at the past year and evaluate the success and growth of our company in 2022. More importantly, we want to celebrate the wins and successes of our customers who have improved oversight and transparency in their maintenance process.  Nothing is better than seeing our customers overcome […]

Read More »

How Our Customers are Improving Their Property Maintenance Process

See how Property Meld customers leverage our maintenance software to improve their maintenance process and create a better experience.    As 2022 ends, we celebrate customers who have improved their maintenance process. Our main goal is to ensure our customers have the tools to succeed in maintenance and improve their key performance indicators. A successful […]

Read More »

How Does Resident Satisfaction and Online Reviews Work Together?

We’ve said it before, but it’s worth repeating that online reviews are currency in today’s digital world. In one study, 78% of prospective residents said a property management company’s online reviews were the biggest factor in choosing where to live — rising to 86% for millennials. This means resident satisfaction is critical. In the property […]

Read More »

The Connection Between Repair Speed and Reviews

One of the best ways to create happy residents is to fix maintenance issues quickly and effectively. In the property management industry, the primary reason for negative reviews is maintenance issues. Even more striking, 31% of residents reported that maintenance issues were the primary reason they left a property. Second, rent price was the only […]

Read More »

What Maintenance Satisfaction Says About Your Operation

At Property Meld, we believe that if you want your property management business to be successful, there’s perhaps nothing more vital than ensuring maintenance satisfaction is high with your tenants and they are happy with the condition and upkeep of the place they call home.  Find your score. What has us so convinced? We have […]

Read More »

How to Ensure a Quality Maintenance Process

A quality Maintenance Satisfaction Program means happier residents. Happier residents translate to better reviews and higher resident retention. Positive reviews and resident retention lead to increased revenue and fewer resident turnover responsibilities. It’s rather simple mathematics. The Challenge Confidently knowing your process is up to snuff. To that end, we took a look at how maintenance […]

Read More »