September 15 – 17, 2026

9.15 – 9.17, 2026

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Reactive vs. Proactive Vendor Management: What Operators Reveal Going into 2026

— Written by Liz Greenway, Head of Partnerships Over the past 30 days, I’ve spent hours speaking with property managers, maintenance managers, asset managers, and operators across different portfolio sizes...

Why Vendor Strategy Is a Growth Strategy in Property Management

– Article written by Liz Greenway, Head of Nexus Partnerships As part of Vendor Volume, I have the opportunity to speak with dozens of operators about their vendor challenges. But...

5 Maintenance-First Tactics to Plug Profit Leaks in 2025

Property maintenance is no longer an aspect of property management you grudgingly tolerate, it’s the engine that determines resident happiness, owner retention, and ultimately NOI. In our recent panel webinar,...

The Crucial Role of Monitoring Investor Approval Speed on Maintenance Repairs

In the realm of property management, ensuring timely and efficient maintenance repairs is not just about maintaining property functionality; it’s about fostering trust and satisfaction among both residents and property...

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How Does Maintenance Data Fuel Investor Retention?

As the property management industry evolves, the focus on investor retention has become increasingly crucial. Property owners are not just seeking to maintain their investments; they’re looking for partners who...

Understanding Maintenance KPIs

Your Cheat Sheet to Understanding Maintenance KPI’s

How do you measure the performance of your property maintenance activities? In the realm of property management, the way you handle maintenance is a game-changer. It’s not just about keeping...

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How Tracking Property Maintenance KPIs Creates a World-Class Maintenance Experience

What are Key Performance Indicators? According to Forbes, A KPI ,or a key performance indicator, is a measurable and quantifiable metric to track progress towards a specific goal. Property maintenance...

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Property Maintenance Benchmarks to Monitor Efficiency

Property maintenance benchmarks refer to the standards or criteria used to assess and measure the performance and efficiency of property maintenance operations. These benchmarks serve as reference points or goals...

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What Is a KPI Dashboard

Maintenance metrics are essential to the success of your property management company. Tracking key metrics lets you identify any problem areas in your maintenance process. It also allows you to...

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What are Maintenance Metrics or KPIs

Property maintenance plays a vital role in ensuring rental properties’ long-term value, functionality, and curb appeal. Property managers must utilize maintenance metrics or KPIs to manage property maintenance activities effectively....

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